Travel Coordinator

Corporation Service Co Wilmington , DE 19801

Posted 4 months ago

Travel Coordinator

Wilmington, DE

We are currently seeking a Global Corporate Travel Coordinator in our Wilmington, DE corporate headquarters.

This position will be responsible for all activities related to the management of CSC's global corporate travel and expense program. You will be the go-to person for any relevant matters from booking tickets to reconciling expenses to ensuring travel safety and program compliance on an as-needed basis.

Some of the things you will be doing:

  • Manage the design, development and/or deployment of strategic policies and programs for corporate travel.

  • Act as the key system administrator and enterprise liaison for Concur, CSC's corporate travel booking and expensing tool.

  • Support all travel arrangements (air, lodgings etc.) and operations as needed.

  • Manage relationships with company personnel, travel agencies, third party suppliers.

  • Support the negotiation and management of travel service providers.

  • Interface with all levels of CSC functions and organizations to facilitate delivery of travel management products and services.

  • Support the management of corporate travel credit card programs and charges.

  • Drive continuous improvement of travel programs.

  • Provide individual or group training to new employee participants.

  • Assimilate any new business or acquisition into the corporate travel program

  • Resolves, responds to and proactively anticipates needs and concerns and initiates actions for problem resolution.

  • Communicates any changes that may impact company personnel.

  • Analyzes data and generates visual metrics to support business requirements utilizing system reports for metrics.

  • Manage Enterprise Travel Mailbox

  • Review, audit, and process T&E expense reports and employee direct reimbursements as required.

  • Reports, interprets and drives compliance in all aspects of travel policy

  • Escalates policy non-compliance per agreed to frequency and format

Tasks may include:

  • Resolves, responds to and proactively anticipates needs and concerns and initiates actions for problem resolution.

  • Evaluates products, services and processes against industry standards and norms to validate existing service offerings and identify best practices to drive continuous improvements.

  • Communicates any changes that may impact company personnel.

  • Analyzes data and generates visual metrics to support business requirements utilizing system reports for metrics. (Future state if Concur allows)

  • All other duties as assigned.

Qualifications Include:

  • Strong Customer Service skills and the ability to adjust communication styles to reflect the audience ranging from tactical to executive.

  • Highly organized with the ability to multi-task and problem solve.

  • Quantitative analytical skills including a proclivity for working with numbers, reports and data.

  • Willingness to become proficient with but also understand that systems have limitations and do not always account for unanticipated variables and evolving trends. Good judgment will be key.

  • The ability to think globally and strategically, with a perspective of the business beyond current state.

  • Concur experience highly desired.

  • Microsoft Products including Access, Excel, Word, PowerPoint, Outlook experience required.

Why join us?

At CSC, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 12 consecutive years.

  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

  • Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.

  • CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.

  • We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It's an exciting time for us in terms of growth and expansion.

About us

CSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500, more than half of the Best Global Brands (Interbrand), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients areand we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

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Travel Coordinator

Corporation Service Co