Travel Consultant (Marine & Offshore)

Antaeus Travel Group miami , FL 33131

Posted 2 months ago

Antaeus Travel is a pioneer in the marine travel field. Today with a clientele of 100+ marine companies, it is leading the shipping travel market, offering competitive prices and operating within various markets. With our new branch opening in Miami, we are looking for an experienced and passionate travel consultant who will provide exceptional customer service and support our clients by processing booking requests, amendments and cancellations.

The successful candidate will:

  • Book and offer cost effective travel arrangements to our clients from a varied portfolio of marine & offshore accounts
  • Check between various GDS platforms to find the best routes with the best prices
  • Handle telephone calls and passengers with dedication and commitment at all times
  • Respond promptly to any request maintaining strong service standards
  • Bring crew safely & on time to their destinations. Be able to locate, inform and assist crew at any moment with an effective contingency plan.
  • Collaborate effectively with the rest of the marine team to provide best fares
  • Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner

Requirements

  • Minimum 5 years experience in marine & offshore travel
  • Excellent knowledge of AMADEUS (knowledge of other CRSs will be considered a plus)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Computer literate with experience of MS Office & web-based programs
  • Exemplary sales skills and customer oriented approach
  • Demonstrable ability to handle crises
  • Ability to present, persuade and communicate effectively
  • Team spirit and high commitment to learning
  • Excellent time management skills
  • IATA Certificate is a plus

Benefits

  • A competitive compensation package
  • Personal development opportunities
  • Excellent working environment
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Travel Consultant (Marine & Offshore)

Antaeus Travel Group