Ultimate Kronos Group Lowell , MA 01850
Posted 3 weeks ago
General Information
Ref #:
20240038219
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
Lowell
Massachusetts
United States, Weston
Florida
United States
Company Overview
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
Description
The foundation of this role is a "people person" with strong travel category and vendor management experience. This includes negotiating contracts and managing relationships with travel partners and ensuring compliance to our Travel Policy. Ability to collaborate with internal and external partners to optimize the travel program. Create and manage travel related communications and provide ongoing training to assist U Krewers on travel policy and travel related needs.
Responsibilities
Serve as an internal and external key point of contact for travel related matters
Interact with travelers and address questions around policy, and other travel related matters
Train and guide U Krewers around OBT (online booking tool) use, T&E policy, and traveler best practices
Create and manage travel communications for the UKG Today Travel page
Maintain relationships with suppliers to ensure best in class service and competitive pricing
Negotiate and manage vendors, including pricing, contract terms, SLAs
Manage and maintain the content and integrations for our online booking tool
Analyze data for compliance, identify trends and make recommendations on improving traveler experience and duty of care
Produce and manage travel reporting to include monthly and quarterly dashboard reports to various levels of the business to include interpretation of the data and provide savings recommendations
Provide training to new hires, bookers and travelers
Ensure resolutions to travel issues and maintain a high level of customer service
Perform administrative duties and initiatives for travel related projects as assigned
Be familiar with industry trends and best practices and changes in requirements related to travel
Qualifications
2-5 years of related hospitality, corporate travel and/or events experience preferred
Strong written and verbal communicator across various levels of the organization
Familiarity with the following categories: TMC, air, car, hotel, meetings, events, technology, and online booking tools are a strong plus
Working knowledge/willingness to learn of strategic sourcing best practices, including RFP and contracting
Reporting experience - running reports with attention to detail, analysis and basic recommendations - with strong preference on solid Power BI, Excel knowledge
A self-starter who can independently manage multiple projects and drive savings initiatives with key partners--with minimal involvement from management
Excellent customer service skills when interacting with team members at all levels of the organization or vendors as needed
Should demonstrate the desire to continually be learning and evolving as well as already possess strong competencies in adaptability, attention to detail and time management
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
Ultimate Kronos Group