Travel Agent (In-Store Sales & Customer Service)

Join Our Team of Professional Travel Agents at AAA!

Are you passionate about travel? Do you have a knack for sales and love helping others plan their dream vacations? If so, we're looking for a full-time team member to join our dynamic team of Travel Agents at AAA.

Experience is key in this role, especially related to sales and personal travel adventures. If you've got a strong background in sales and have explored the world firsthand, we want to hear from you! Additionally, if you've graduated from an accredited travel school, that's a huge plus.

What We Offer:

• Convenient Store Hours: Enjoy work-life balance with Monday to Friday shifts from 8AM to 6PM and Saturdays from 8AM to 3PM. No work on Sundays!

• Competitive Pay: Starting at $20.00/hour, based on experience and location, plus monthly performance-based incentives for achieving established production tiers.

• Comprehensive Benefits: Take advantage of our comprehensive health benefits package, including over 3 weeks of paid time off accrued during the first year, paid time off to volunteer, tuition reimbursement, and professional designation programs.

• Financial Security: Plan for your future with our 401(K) plan with company match.

• Perks: Enjoy a complimentary AAA Premier level membership.

Primary Duties of a Travel Agent:

• Sell Exciting Travel Packages: Utilize your firsthand travel experiences to sell international and domestic travel packages, including cruises, land packages, air travel, car rentals, and hotel accommodations.

• Client Education: Share your personal travel stories and insights to educate our clients on preferred travel products and services offered by the Agency.

• Goal Achievement: Successfully meet or exceed goals through relationship development with our members and growing your client base through new business referrals.

• Cross-Selling: Leverage your travel expertise to cross-sell relevant products to enhance the travel experience, such as the AAA Travel Advantage Visa Credit Card.

• Efficient Documentation: Prepare and process relevant travel documents and invoices in an organized and efficient manner.

• Regulatory Compliance: Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures.

Minimum Qualifications:

• Education: High school diploma or equivalent (a graduate of an accredited travel school preferred).

• Experience: Minimum of 2 years of sales experience required; Travel Industry and/or personal travel experience strongly preferred.

• Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in several websites and programs, and knowledge of Geography and current world events.

Ready to embark on a rewarding career in travel with AAA? Apply now and share your travel adventures with us!

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Sales