Unitypoint Health Rock Island , IL 61204
A Patient Transporter, under the direction of the Manager of Imaging Services or assigned supervisor, is responsible for transporting patients; assisting in lifting, moving, and attending to patients; maintaining cleanliness of transportation equipment and patient waiting and dressing areas; assisting in the radiology offices and assigned imaging area. May be assigned specific technical responsibilities for preparation of patients, processing images, maintaining equipment, maintaining quality control, and collecting quality improvement data.
Functions resulting in an exposure of patients to radiation or ultrasound may not be assigned. Assists with office work as warranted. Assists technologist with patient care when needed and the duties deemed necessary to support the mission and goals of Unity Point- Trinity.
The Quad Cities is a connected, creative and prosperous bi-state community on the banks of the mighty Mississippi River. The region is made up of Davenport and Bettendorf in Iowa
TECHNICAL/ADMINISTRATIVE/CLINICAL: (Total Weight of 100) Demonstrates competence in the skills, (processes, procedures, and equipment) necessary to carry out assigned duties as identified below. Demonstrated competence in recognizing and responding to patients physical, mental, emotional and developmental needs should be evaluated in relation to the patient populations served as appropriate each responsibility.
A. Assure the patient is transported in an appropriate/timely manner.
Readily responds to requests. Always checks name band of patient for identification prior to transport.
Transports all patients in a manner stated on request and conveys an information/questions concerning patient to the area in charge. Reports any delays, need for assistance or emergencies to the Radiology Charge Tech. Keeps complete record of transports.
B. Demonstrate communication skills appropriate to the situation and the environment.
Acknowledges patients, visitors and healthcare providers upon arrival to the unit/department. Informs patient about transport (i.e. what you are doing, where patient is going, etc). Answers appropriate questions or if needed, finds appropriate person to answer patients.
Offers supportive conversations (i.e. topics directed toward patient no unnecessary personal conversations, etc) Checks for and acquires patient consents from nursing staff, reports any special conditions (i.e. NPO or 2 urine saving) and communicates preps for diagnostic procedures prior to transporting patient. Practices good telephone etiquette i.e. identifies self/department, use polite conversation tones, etc). Anticipates and prevents problems, defines problems, overcomes obstacles, generates alternative solutions, helps solve team problems.
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Hs good listening skills, builds strong relationships, is flexible/open minded, solicits performance feedback and handles constructive criticism.
C. Promote a safe, clean environment
Assumes personal responsibility for maintaining clean orderly work ( i.e. transport office, patient rooms, hallways, etc). Maintains supplies and equipment is clean, in proper working order and in appropriate storage space. Realigns patient room furniture after returning patient to room.
Places patient's overbed table and call button within easy reach. Practices good health habits (i.e washes hands before and after care, uses good body mechanics, uses PPE appropriately, etc) Practice sterile and isolation techniques resulting in the prevention of cross-contamination and infection. Adheres to hospital and departmental safety regulations, guidelines, policies, procedures, and protocols.
D. Provide interventions to reach a level of comfort acceptable to the patient.
Uses appropriate methods/devices to maintain good body alignment and ease of transfer for patient (i.e. wheelchair, slider board, etc). Asks for assistance from other healthcare team members appropriately/as needed. Protects patient's privacy during transport activities (i.e. closure of doors, pulls privacy curtains, etc). Insures patient's are properly dressed and covered in appropriate manner when transporting.
Assists with the coordination of transports so as to minimize a patient waits and care disruption. Assists with the orientation and training of new staff. Ensure customer satisfaction, sets realistic customer expectations, solves customer prblems, meets commitments to customers, seeks out customer input, responds to internal customers.Qualifications
EDUCATION, TRAINING & EXPERIENCE: Prior experience in health field preferred but not required.
KNOWLEDGE, ABILITIES & SKILLS: Various technical systems including but not limited to fax machine, copy machine, printer, phones, IV Pumps, Suction Materials, Oxygen Tanks, and Cardiac Monitors.
Knowledge ofmechanics of wheelchairs, carts, walkers, gait belts, and lift equipment. The transporter shall transport patients to and from the department in a timely fashion with concern to patient comfort and safety. He/she will have communication skills necessary to deal with nursing units, technologist, and physician staff. He/she is responsible for ensuring appropriate paperwork is transporter with patients.
LICENSES, REGISTRATIONS AND CERTIFICATIONS: CPR certification required.