Transportation Support Coordinator

Delhaize America Dunn , NC 28334

Posted 2 months ago

Job Title: Transportation Support Coordinator

Shift 1pm to 10pm

This role will support the transportation operation in all areas to include dispatching, facilitating and leading training while also providing guidance to others. You will be expected to meet and maintain production standards and strive for continuous improvement and develop new concepts to propose to senior management. You'll work primarily in the DC4 transportation department which includes many external peers in the organization (logistics, central order processing (COP), corporate offices, vendors, regional dispatch, retail stores, and drivers) to maintain company standards and customer service. This will be a working leadership position to handle daily functions, issues, and projects under the direction of the transportation supervisors or transportation manager. There will be a large focus on coordination of retail deliveries which will also include backhauls, DC shuttles, fleet for hire, and DC to DC transfers.

Principle Duties and Responsibilities:

  • Coordinate and compile reports for backhauls, fleet for hire (to include CA runs), mixing center, and transfers for Inbound Scheduling Network as needed.

  • Monitor loads for each distribution center to minimize empty miles, out of balance lanes and coordinate with logistics and buyers to minimize out of stock conditions.

  • Obtain trailer numbers from suppliers to key for backhauls in YMS prior to arrival at DC.

  • Check Manhattan for unplanned orders and CAMS for failed loads

  • Check morning report for fleet shipments zero cost due today and forward.

  • Key in late into Manhattan by end of business day for next day reporting prior to 9am.

  • Set up daily load sheet

  • Assign Pos to the 900 routes going out of the warehouse.

  • Deadhead backhauls from the CAMS board for the next day.

  • Communicate with other DC's for next day receipts/deliveries.

  • Backhaul late tracking to original due date

  • Check for any "early" produce PO's and notify buyer

  • Start next day PO's

  • Ensure multiple DC loads are separated and assigned

  • Add backhauls off stores when loads are in CAMS

  • Run and review daily the Backhaul Imbalance Report used to forecast loads.

  • Reporting to Accounts Payable with reconciling of billing for vendor detention and preparation of freight bills were applicable.

  • Handle phone calls from store personnel, vendors, and other partnerships regarding service issues & special requests.

  • Serve in dispatch and payroll roles as needed.

  • Perform daily dispatch audits to ensure fairness with driver miles and load routes

  • Responsible for processing driver payroll as needed. Verify by using trip pay sheet, dispatch delay report, truck shop delay report, store delay report and all required standard reports.

  • Evaluate coordination of loads to ensure efficient and timely loads deliveries to our stores.

  • CA Loads: Monitor board and secure profitable/acceptable for hire loads. Coordinate PO's off CA runs. Update load board during transport. Provide required documents to broker for payment. Accurate record keeping for costs, loads, reporting, ect.

  • Trainer for office staff on dispatch, backhaul and payroll functions

  • Systems administrator, educator and coordinator of technical support, trouble shooting and upgrade testing as well as enhancement recommendations with ROI

  • Work with Corporate Fleet manager, with trailer inventory, utilization, tractor replacement, trailer non-movement reporting, and trailer tracking.

  • Work with other departments within the facility to achieve and maintain overall production standards.

  • Ensure compliance with Delhaize America standards in the areas of accuracy, safety and productivity.

  • Some overnight travel and willingness to work a flexible schedule

  • Any other duties assigned by leadership

Requirements Basic Qualification:

Basic Qualification:

  • Work in a warehouse environment with varying conditions (i.e. cool temperatures, concrete floors, powered industrial trucks)

Preferred Qualification:

  • Familiarity/experience in a transportation environment

  • Knowledge of DOT and Federal Motor Carrier Safety Regulations along with Transportation Logistics

  • College degree or equivalent work experience and/or training in the transportation industry

Skills/Abilities:

  • Excellent customer service, communication, verbal and written skills

  • Ability to meet production standards set by the company.

  • Ability to stand and/or sit for long periods of time.

  • Ability to read and understand written and numeric product identifiers.

  • Ability to handle multiple tasks.

  • Must be able to work needed schedule to perform assigned duties. Includes weekends nights and overtime

  • Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple task in a fast-paced environment

  • Able to use personal computer for data entry and research purposes

  • Experience with Microsoft Suite: Word, Excel, PowerPoint, Email, etc..

Apply On-line


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Transportation Support Coordinator

Delhaize America