Transportation Supervisor

Ricoh Americas Corporation Tustin , CA 92680

Posted 2 days ago


Responsible for the scheduling and delivery of equipment to customers in a timely manner.
Supervises 10 or more delivery personnel and/or multiple delivery locations. Ensures DOT
and state law compliance. Manage the processes, people and assets that are utilized in
fulfilling customer orders for equipment including warehousing, delivery, and reverse


  • Trains delivery personnel in loading, unloading and installation of equipment.

  • Schedules and routes delivery trucks on a daily basis according to customer's request.

  • Communicates special needs and requests to delivery drivers.

  • Ensures equipment is configured according to the pick ticket/sales order.

  • Ensures all paperwork is processed accurately and completely.

  • Communicates issues to configuration center manager/ transportation manager

  • Ensures that the delivery fleet is safe to operate and is compliant with all DOT and state laws.

  • Maintains delivery vehicles and develops preventive maintenance schedule.

  • Fills in for drivers when necessary.

  • Schedules and communicates to third party delivery companies.

  • Ensures delivery times are met and correct equipment is shipped out.

  • Responsible for safe and proper loading/receipt of equipment being shipped to remote transfer center locations and/or configuration centers.

  • Assist with the creation of processes and procedures to ensure the success of the operation.

  • Works in conjunction with the inventory control manager to monitor the quality of inventory and assist in the maintenance of appropriate levels.

  • Performs and ensures performance evaluations are given on a timely basis.

  • Works closely with other functional areas to ensure external and internal customer needs are met.

  • Manages transfer center expenses and meets budget guidelines.

  • Establishes and tracks performance measurements for areas within the transfer center and manages to the appropriate metric requirements.

  • Responsible for the on-time delivery of equipment to customers.
    Identifies customer's needs and determines appropriate action; refers calls to appropriate party. Supports various multiple channels

  • May be required to be certified on operation and use of warehouse equipment, i.e., forklift, stair climber, etc.

  • Effectively recruits, interviews and selects staff. Coaches, mentors, provide advice and guidance to staff on employee development and performance-related matters.

  • Ensures the compliance of equipment inventory policies and procedures within the transfer centers.

  • Routinely demonstrates and creates a helpful and positive work culture.

  • Encourages and builds positive relationships and communicates effectively with all co- workers and outside vendors.

  • Conducts themselves at all times in accordance with Ricoh's code of ethics.

  • Performs other duties as assigned.

  • Limited scope of authority within pre-established specific policies, procedures and guidelines.

  • Incumbent actions may impact some adjacent units and immediate work unit.

QUALIFICATIONS (Education, Experience, and Certifications)

  • High school diploma or equivalent education is required.

  • Three to five years supervisory and management experience in the transportation/delivery industry are required.

  • General knowledge of computerized routing systems and handling hazardous material is required.

  • Good systems knowledge and computer skills are required.

  • Familiarity with local carrier routes and standard trucking industry practices and procedures is preferred.

  • Eligibility to drive a commercial vehicle according to FMCSR regulations.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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Transportation Supervisor

Ricoh Americas Corporation