Transportation Supervisor

Quality Custom Distribution Apopka , FL 32704

Posted 2 months ago


JOB SUMMARY: Supervises day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.



Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%) Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%) Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%) Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%) Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%) Updates routing programs (XATA, CADEC) on a daily basis, including review of drivers' on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%) Performs other related and assigned duties as necessary.


Supervises up to 100 or more employees, including hourly staff. Oversees operations with significant impact on GSF customer relations.


  • Budget

  • Driver performance, including hourly off-load rate, on-time delivery, and reliability

  • Customer and vendor relationships

  • DOT compliance

  • Teamwork within the department and across departments

  • Customer satisfaction

  • Safety of employees

  • Safety of facility and transportation equipment

  • AIB rating


MINIMUM QUALIFICATIONS: Education and experience equivalent to:


Bachelor's degree in management, business, or psychology from an accredited college or university.


3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities and union work environments.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

  • DOT regulations, policies, and procedures (J)
  • Labor contracts and labor union environment (J)
  • On-board computer systems (J)
  • Relevant safety policies, practices and procedures (J)
  • Management/supervisory concepts and techniques (B)
  • Project management concepts and techniques (B)
  • Budgetary concepts and procedures (B)
  • PC word-processing/spreadsheet software applications (B)
  • Scheduling and routing (B)
  • Computer-based routing systems (B)
  • Shipment and distribution of food or allied products (B)
  • Regional geography and customer locations (B)

Skill and ability to:

  • Supervise a diverse workforce of up to 100 employees

  • Resolve and report delivery issues between drivers and customers; other customer service issues

  • Supervise and motivate employees in a team-based environment

  • Interpret transportation operations anomalies and identify appropriate solutions

  • Prepare administrative and technical documents and reports

  • Work effectively in a general business environment, with a focus on high levels of quality and customer service

  • Travel via airplane and drive an automobile

  • Act in accordance with GSF's Values and Creed

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Production Supervisor

Matthews International

Posted 5 days ago

VIEW JOBS 1/14/2022 12:00:00 AM 2022-04-14T00:00 POSITION SUMMARY This role supervises a Production Team engaged in one or more production activities, fabrication, refractory, assembly, production, or quality control. The Production Supervisor partners with the Supply Chain team to ensure projects remain on schedule and on budget. This position manages and makes adjustments to schedules, workloads, and resourcing as needed to ensure deadlines are met and the optimal performance of the team. The Production Supervisor is responsible for resolving the most complex production problems using strong technical expertise and a broad perspective to identify innovative solutions. JOB RESPONSIBILITIES * Attends any pre-production meetings and/or interacts with customers directly as necessary. * Ensures high-quality standards in all production deliverables. * Ensures team is adhering to safety rules. * Leads continuous improvement activities and reports out during the daily meeting. * Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality, and other Key Performance Indicators (KPIs). * Proactively leads the development of improved production processes and achieves financial targets. * Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. * Follows up with direct reports to ensure jobs are on target for established hours and deadlines and adheres to company policies and procedures. * Develops work instructions and maintains training matrix. * Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team. * Additional duties as assigned. QUALIFICATIONS / REQUIREMENTS * Bachelor's Degree in Production or related field * 6+ years of previous managing production teams experience; or equivalent combination of education and experience * Occasional travel may be required * High/Basic degree of proficiency in MS Office Suite, Outlook & Internet applications. * Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills. * Strong verbal and written communication skills (including analysis, interpretation, & reasoning). * Solid understanding and application of mathematical concepts. * Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients. * Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. * Ability to work with and influence peers and management. #LI-BS PHYSICAL ASPECTS / WORK ENVIRONMENT * Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see. * Regularly/Occasionally lift and/or move up to 50 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals. * The noise level in the work environment is usually low/moderate. * Reasonable accommodations may be made to enable individuals to perform the essential functions. The Matthews Environmental Solutions division of Matthews Memorialization is a worldwide leader in the design and manufacture of technologically advanced crematoria equipment, as well as cremation-related products and services. It is a total solutions provider for combustion products and services with a passion for the environment and success for our clients. We are a global leader in cremation equipment, waste incinerator systems, environmental solutions, service, parts, supplies, crematory management and memorial products. We have a passion for innovation and are committed to continually finding new solutions for a varied customer base. Matthews Environmental Solutions and Matthews Memorialization are (MATW) Matthews International companies. Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.  Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. Nearest Major Market: Orlando Apply now " Matthews International Apopka FL

Transportation Supervisor

Quality Custom Distribution