Heritage Cooperative Columbiana , OH 44408
Posted 4 weeks ago
Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If this sounds like you, apply today and join the team!
ESSENTIAL JOB FUNCTIONS
Serve as a positive representation of Heritage Cooperative's Core Values
Provide Superior Customer Service
Highest Standards of Integrity and Trust
Continuous Improvement
Being a Good Partner
Coordinate timely and efficient routing and dispatching of trucks
Evaluate route effectiveness and adjusts routes as needed
Record time of departure, destination, cargo, expected time of return and investigates overdue vehicles
Keep track on customer needs, drivers, locations and loads, and daily factors to balance cost and speed of response
Negotiate prices with third party vendors as necessary
Take client calls and communicates issues with drivers and Transportation Manager as appropriate
Assist Transportation Manager in making sure drivers follow all DOT regulations and hours of service rules
Assist Transportation Manager to ensure appropriate workforce level each day
Provide after hour support for truck emergencies and or customer support
Responsible for influencing positive employee morale and quality customer service
Promptly communicate any delays, issues, or concerns with completing the requested haul
Invoice all shipments
Assist in maintenance tracking to ensure that the fleet is in good working order
Provide and maintain proper driver and equipment records with terminals
Work cooperatively with all division to ensure transportation needs are met
Abide by all safety regulations to ensure safety of oneself, coworkers and customers
Other duties as assigned by your supervisor
REQUIRED QUALIFICATIONS
Valid driver's license, with acceptable driving record
Ability to work extended hours and weekends when required
Excellent customer service skills and written and verbal communication skills
Must be able to handle multiple tasks simultaneously and maintain composure under pressure
Strong PC knowledge, including Microsoft Office Suite (Outlook, Word, Excel)
Familiarity with DOT requirements
Strong organizational skills
Must be able to work in a fast-paced environment
PREFERRED QUALIFICATIONS
Associate degree
Previous dispatch experience
WHY HERITAGE?
Competitive Pay
401k match after 6 months
Medical, Dental, and Vision Benefits
Company paid Life/AD&D, Short-Term and Long-Term Disability
Farm Bureau Membership
Paid Holidays, Sick, and Vacation Time
If you see yourself as a future Transportation Supervisor with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative's employees to perform their job duties may result in discipline up to and including termination. #INDSP
Heritage Cooperative