Transportation On-Call

Northern Quest Airway Heights , WA 99001

Posted 3 months ago

Job Description:

  • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures.

  • Works as a team with other associates to maintain the best service standards available.

  • Comply with hotel safety and Loss Control Procedures.

  • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and business-like manner to reflect Northern Quest's high standard of excellence.

  • Always greet everyone with a smile, makes eye contact and verbally greets guests and co-workers from arrival to the property through departure.

  • Runs/Jogs safely to ensure promptness and urgency always.

  • Report accidents or injuries to management or security immediately.

  • Report unsafe conditions and anticipate hazards constantly.

  • May perform Traffic Control, Guest services or Shuttle duties when needed.

  • Record any damage to vehicle upon receiving or accepting a vehicle.

  • Reports to supervisor any dangerous vehicle prior to driving.

  • Have knowledge of all hotel emergency procedures.

  • Maintain four star/four diamond service standards.

  • Drives vehicle to and from private or central loading areas to and from Northern Quest Resort and Casino or other destinations according to assigned schedule.

  • Transports guests and or team members to and from the airport or other locations as assigned.

  • Assist disabled passengers into and out of vehicle, also assist with guest luggage etc.

  • Secure passengers' wheelchairs to restraining devices to stabilize wheelchair during trip.

  • Operates radio or similar device to communicate with base station or other vehicles to report disruption of service.

  • Monitor the vehicles' fuel lubricants and accessories.

  • Keeps records of trips and behaviors of passengers.

  • Fulfill any reasonable work requested by a Manager or Supervisor.

  • Provide exceptional service to customers and employees when performing job duties and conduct oneself in a professional and businesslike manner to reflect Northern Quest's high standard of excellence.

  • Use proper interpersonal skills when dealing with customers and employees.

  • Share information with other departments to facilitate their successful performance.

  • Ensure guest confidentiality standards are followed.

  • Responsible for maintaining a good attendance record.

  • Ensure control/protection of company assets.

  • May be required to be a panelist for the Internal Review Hearings.

  • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Education, Experience, and Other

  • High school diploma or general education degree (GED)

  • Experience in a four star/four diamond hotel preferred.

  • Ability to obtain and maintain a Kalispel Tribal Gaming License.

  • Valid State Driver's License (Must be in possession while operating guest or tribal vehicles).

  • Must be able to be insured by the company insurance carrier.

  • Must be able to drive both an automatic and manual vehicle.

  • Knowledge of Spokane and vicinity roadways.

  • No moving violations or accidents on driving record.

  • Hepatitis A & B vaccination required.

  • Available and willing to work nights, weekends and holidays as required.

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality: It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Centralized Call Center Assoc III

Multicare Health System

Posted 7 days ago

VIEW JOBS 1/14/2020 12:00:00 AM 2020-04-13T00:00 JOB DETAILS BACK REFER FRIEND APPLY Centralized Call Center Assoc III Job Number: 73676 Location: Airway Heights, WA Job Category: Clerical / Admin Support Employment Type: Full-Time Regular MultiCare Entity: Rockwood Clinic FTE: 1 Specialty: Not Applicable Department: Access Services RWC Shift: Day Work Schedule: M-F The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at Position Summary: The Centralized Call Center Associate III (CCCA-III) answers incoming phone calls and makes out-bound calls in a centralized setting from parents/family members or physicians offices concerning escalated health issues for complex clinics and/or pediatric patients requiring broad and comprehensive knowledge of diverse and wide-ranging scheduling protocols and procedures. The incumbent schedules appointments, tests, procedures using an electronic scheduling system (Epic) in adherence with varying and often dissimilar practice protocols for numerous specialty clinics. The incumbent reviews referral information to ensure completeness; raises vital questions and problems with clinic management; clarifies and/or collects any missing information and follows up with the clinic to coordinate the schedules of providers, nurses, examination rooms and equipment. CCCA III has the ability to explore different career paths within the MAC by helping the Quality Specialist, Workforce Specialist, Trainer, Workforce Analyst, and Supervisors. The CCA III is the third (top) level of a 3-tiered job family. Placement in the CCA III position is based on a combination of organizational need and demonstrated satisfactory performance. The incumbent performs the duties of the CCA III and occasionally performs duties at the CCA I or CCA II level, as department needs flux. The CCA III typically supports the specialty clinics and may also support team leads by responding to questions and providing additional training for other advocates. The ideal candidate possesses exceptional customer service and time management skills, ability to communicate with a diverse age and ethnic population, attention to detail, knowledge of medical terminology plus the ability to problem solve within the scope of the positions responsibilities. Minimum Requirements: Three (3) years of office, clerical, call center customer service experience; in healthcare preferred; or a minimum of six (6) months achieving call center metrics as a Call Center Associate II Knowledge of medical terminology and medical insurance Epic experience Education/Licenses/Certifications: Join Our Talent Community Sign up to receive notifications of new jobs and other information. Sign up. People you may know at MultiCare See how you're connected. Refer a friend Set up an RSS feed MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V MultiCare is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization. If you are a job applicant who requires reasonable accommodation in the job application process, please contact our Candidate Experience Team at Multicare Health System Airway Heights WA

Transportation On-Call

Northern Quest