Transportation Manager

J. C. Penney Company, Inc. Plano , TX 75023

Posted 5 months ago

Transportation Manager

Location: Plano, TX, United States -

Job ID: 1084738

Corporate Positions

Supply Chain

Job Type: Full-Time

Date Updated: Jun 19, 2019

Manager Final Mile Network Support

This position will be based in the JCPenney Plano, Texas office and will report to the Director of Domestic Transportation. This position will be a key member of the Domestic Transportation leadership team and partners closely with the Home Operations / Home MAT teams to meet cost and service goals. The manager will also be responsible for the Final Mile returns and claim process and the Final Mile associates in Manchester and Lenexa.

The position will be accountable for the alignment between the Home Operations / Home MAT teams and the Final Mile network execution team to ensure the flow of merchandise from our CDA network to our customers meet customer satisfaction requirements. This lead will manage the final mile network returns strategy and claims processes to ensure timely inventory reconciliation and collection of all carrier claims. The individual will create a metric system that monitors and reports the efficiency of the team.

This role requires extensive cross-functional partnership with various home office, finance, field, and external partners to meet the needs of the business while identifying best practices for the field associates. The ideal candidate should be self-driven and a highly motivated and inquisitive manager that is comfortable working in a fast paced, retail environment managing internal relationships and managing a team in a remote environment. He/she should have the ability to influence others with superior communication skills.

Job responsibilities include:

  • Primary contact and resource for the Home Operations / Home MAT teams. Attends weekly operations meeting with Home Operations / Home MAT teams.

  • Leads field team comprised of 2 supervisors and 15 associates. Monitors staffing levels, productivity, and accuracy of work.

  • Manages network returns volume and strategy to achieve reliable and cost-effective solutions.

  • Manage team, develop exceptional talent, and encourage your team to challenge assumptions.

  • Recommend, develop, and implement returns, claims and liquidation policies and programs.

  • Responsible for the execution of the product liquidation strategy to ensure contracted service level agreements and budgeted operating costs are being met; decisively develops plans for any gaps in performance.

  • Builds and maintains proactive communication with Salt Lake City claims team to support mutually beneficial business relationships improving near and long-term capabilities.

  • Develops and leads all pilot programs centered around improving the returns/claims process.

Education/Experience:

Bachelor's Degree in a business discipline from an accredited college preferred.

Proven track record of taking ownership and driving results.

Experience in a business partnering role and ability to work with business leaders to understand and communicate business requirements.

Ability to operate at both the strategic and implementation level.

Continuous improvement mind set, including the ability to innovate and simplify legacy processes.

Travel Up to 25%.

#LI-TS2

Job Title: Transportation Manager

Location: Plano, TX, United States -

Job ID: 1084738

J.C. Penney Company Inc.

Plano, Texas


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inbound Transportation Coordinator

Pepsico

Posted 3 weeks ago

VIEW JOBS 9/27/2019 12:00:00 AM 2019-12-26T00:00 Auto req ID: 193186BR Job Description Main Purpose: The purpose of this role is to provide account and operation management for our business. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps. Such services include load optimization, carrier assignment/tendering, capacity planning, proactive issue resolution, load coverage, and customer collaboration on all logistics matters. Scope: Effectively build, prioritize and manage shipments in a manner that holds carriers accountable to key SOPS and EDI processes. Provide issue resolution and communication to both external shippers/customers and internal PepsiCo locations. Accountabilities: * Carrier compliance to include track & trace check calls * Ensure route guide compliance by holding carriers accountable to haul their allotted award * Proactive shipment tracking and customer alerts for known anticipated service gaps * Timely issue resolution * Participate in on-call, after hours as determined based on business needs * Flexible work schedule to include weekend coverage if needed * Ability to manage loads via a TMS software solution * Deliver 95% OTD as measured to the delivery appointment * Select optimal mode of transportation to deliver the right service solution at the lowest landed cost Qualifications/Requirements * Ability to effectively communicate with OTR drivers and dispatchers in a constructive manner. * Strong passion for customer service and logistics excellence * Ability to learn and update transportation management system * Ability to effectively interact and build a favorable business relationship with all carriers and customers * Load coverage and account management duties * Ability to operate and flourish in a fast paced environment * Strong team player and committed to teamwork in all situations * Willingness to embrace change and all other assigned duties for the greater good of the team Relocation Eligible: Not Applicable Job Type: Regular All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy Please view our Pay Transparency Statement Pepsico Plano TX

Transportation Manager

J. C. Penney Company, Inc.