We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.
Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve over 350,000 members in Santa Cruz, Monterey and Merced counties. To learn more about us, click here or check out this video.
This is a temporary position. The length of assignment is estimated from April 2019 through July 2019, but is always dependent on business need and dates may change
There are two positions available
Bilingual English/Spanish required
WHAT YOU'LL BE RESPONSIBLE FOR
Coordinating the authorization and documentation processes associated with non-emergency medical transportation and non-medical transportation for eligible Alliance members. You will work with members, transportation vendors, provider offices, Alliance staff, County departments and other agencies to ensure effectiveness of transportation services.
WHAT YOU'LL NEED TO BE SUCCESSFUL
Principles and practices of health care customer serivce
Microsoft Word, Excel, and Outlook
Quickly learn each line of business conducted by the health plan
Quickly learn and skillfully navigate Alliance computer systems
Understand and analyze procedure and billing code and how they affect vendors and the resolution of claims
Perform data entry into tracking system and create reports
Effectively, clearly and independently document, summarize, and resolve complex member concerns and inquiries related to transportation scheduling
Education and Experience:
High School Diploma or equivalent
Minimum two years of experience in health care customer services, such as working as a medical assistant or registrar, which included the performance of general clerical assistant duties; or an equivalent combination of education and experience may be qualifying
At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for sponsorship.
Central California Alliance For Health