Transportation Claims Specialist

W.R. Berkley Corporation Luverne , MN 56156

Posted 3 weeks ago

Company Details

A trusted insurance carrier since 1886, Continental Western Group (CWG) offers a broad array of commercial insurance products for businesses in 13 states from the Rocky Mountains to the Great Lakes. Our goal is to be the strong, local and trusted choice for independent insurance agents and customers.

Responsibilities

Provides technical advice and guidance to Claims Representatives in the evaluation of commercial transportation claims. Direct handles select physical damage claims.

  • Monitors and provides guidance to Claims Representatives in the evaluation of commercial transportation property losses including review of repair estimates, total loss evaluations, supplement reviews, subrogation reviews, salvage values, cargo assistance and coverage interpretation. Direct handles select physical damage claims. Correctly enters claim data into claim and related systems for reporting purposes.

  • Conducts training related to physical damage, salvage and total losses. Provides technical advice and guidance to claims staff through effective coaching and counseling.

  • Posts salvage items to the CWG salvage website and awards salvage at closing. Completes all title work and collects proceeds from buyer.

  • Participates in special projects designed to improve the organization's performance in the commercial transportation property claims process.

Qualifications

Five to seven years related claims experience and/or training; or equivalent combination of education and experience. Bachelor's Degree preferred but not required.

Knowledge, Skills & Abilities

Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; quickly and professionally respond to inquiries from customers; and effectively manage a project and/or lead a team. Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills. Regularly and consistently demonstrates commitment to company values and guiding principles. Proficient with Microsoft Word, Excel, and Outlook.

Licenses/Certifications/Designations

Completion of or working toward AIC, CPCU, SCLA or similar designation.

Responsibilities Provides technical advice and guidance to Claims Representatives in the evaluation of commercial transportation claims. Direct handles select physical damage claims.

  • Monitors and provides guidance to Claims Representatives in the evaluation of commercial transportation property losses including review of repair estimates, total loss evaluations, supplement reviews, subrogation reviews, salvage values, cargo assistance and coverage interpretation. Direct handles select physical damage claims. Correctly enters claim data into claim and related systems for reporting purposes.

  • Conducts training related to physical damage, salvage and total losses. Provides technical advice and guidance to claims staff through effective coaching and counseling.

  • Posts salvage items to the CWG salvage website and awards salvage at closing. Completes all title work and collects proceeds from buyer.

  • Participates in special projects designed to improve the organization's performance in the commercial transportation property claims process.

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Transportation Claims Specialist

W.R. Berkley Corporation