St. Louis Public Schools Saint Louis , MO 63150
Posted 2 days ago
Position Title: Transportation Associate
Payroll/Personnel Type: 12 Month
Job #: XXXX
Reports to: Director of Transportation
Shift Length: 8 Hour Day
Union Eligibility: Not Eligible
Position Summary:
The Transportation Associate performs duties required to assist in district transportation efforts. The Transportation Associate will also provide routine clerical support of limited complexity requiring the exercise of independent judgment in making decisions by the variety of established rules and regulations as designated by the Director of Transportation. This position requires competencies such as excellent customer service skills, the ability to answer high-volume calls, communicate efficiently with parents, school-based staff, vendors, and various departments with the ability to support a multi-functional team.
Essential Functions:
Answer a multi-line telephone system with the ability to answer questions, take messages, route calls to the appropriate department, and resolve customer concerns
Performs a full range of specialized administrative tasks and technical support functions in support of the daily business operations of the Transportation department, e.g. logging stop requests in bus routing application, and providing information to parents and schools using Versa Trans routing software, inks, and Synovia.
Keeps a communication log.
Type letters, memoranda, reports and forms, and invoices from rough draft, handwritten copy, verbal instructions, or established procedures using word processing software; may compose letters independently.
Must be able to answer a high volume of calls
Perform other office functions such as opening and distributing mail, making copies, sending and receiving emails, greeting and directing visitors
Provide administrative support to meetings, and secure dates and locations. Provide agendas and sign-in sheets for all participants
Takes notes/recollections, minutes, and transcribes from meetings and formal proceedings Composes correspondence and forms on routine department matters
Ensuring to maintain files and records manually and electronically to provide up-to-date reference trail, availability of information as needed, and ensuring confidentiality
Must be able to work an 8-hour shift or more
Opens and closes the transportation office
Perform other duties as assigned
Experience:
Minimum of 1-2 years of job-related experience
Preferred: Secretarial/Clerical experience in the school environment
Education:
Knowledge, Skills, and Abilities:
High degree of skills in customer service including finding ways to actively help people
Conflict resolution skills
Ability to learn new skills quickly
Exert a level of professional and courteous behavior
Ability to proficiently utilize computer software, i.e., Microsoft Office Suite (Microsoft Outlook, Microsoft Word, PowerPoint, Excel, and MS Teams
Excellent oral and written communication skills
Ability to understand written sentences and paragraphs in work-related documents
Ability to handle confidential, sensitive information
Ability to demonstrate positive thinking skills in critical situations
Work effectively under pressure with changing work demands
Excellent organizational and time management skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to interpret instructions furnished in written or oral form
Physical Requirements:
Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body
Clarity of vision at 20 feet or more and 20 inches or less, bring objects into sharp focus and see up and down or to the right or left while fixed on a point
Must possess a valid driver's license
Must be physically able to operate a motor vehicle
Working Conditions and Environment:
Work is routinely performed in a typical interior/office environment
Very limited or no exposure to physical risk
Disclaimer:
The information in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
SLPS believes in taking care of its employees. We offer a fully-insured healthcare plan along with some amazing perks! Here are some of the highlights of our benefits plan and perks, but you'll want to check out www.slps.org/careers for all of the details.
Fully-paid health insurance for self
$30,000 of tuition reimbursement (certificated staff)
$40,000 group term life insurance
Eligibility for federal loan forgiveness programs
Pension plan
Robust wellness programs
Please note benefit and perk eligibility may vary by employee status, employment date, and job classification.
St. Louis Public Schools