Located in the heart of Phoenix, Ariz., St. Joseph's Hospital and Medical Center is a 586-bed, not-for-profit hospital that provides a wide range of health, social and support services with special advocacy for the poor and underserved. St. Joseph's is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute, the Muhammad Ali Parkinson Center, the Norton Thoracic Institute, a campus of Creighton University's Medical School and the first Level I Trauma Center in Arizona verified by the American College of Surgeons. U.S. News & World Report routinely ranks St. Joseph's among the best hospitals in the United States for neurology and neurosurgery. For more information please visit our website at https://www.dignityhealth.org/arizona/locations/stjosephs.
SUMMARY - The Clinical Program Specialist is a member of the team responsible for coordination of the clinical process from patient referral, evaluation, acceptance, treatment and follow-up. Incumbent serves as a resource to staff and multi-disciplinary team and community caring for program patients. Demonstrates knowledge and skills in the care of patients from adolescent to adult, and will play a role in the holistic evaluation of patient(s). Skills in the area of critical thinking, interpersonal communication, conflict management, problem solving, autonomy and decision-making are highly desirable. Maintains program compliance and QAPI. Complies with regulatory, governing and other external agencies requirements in the area of quality, data reporting, accreditation surveys, and inspections. Complies with all state and federal regulations. Complies with all policies, procedures and standards to ensure consistent application and effective operations. In collaboration with the program Medical Director and administrator, provides for timely data input and management. Assists in developing policies and procedures, order sets and pathways to improve overall quality of care and program development. After hours and weekends required to meet patient and program needs. On call duties as assigned.
Graduate of accredited school of nursing, Bachelor's Degree in Nursing - BSN
Three (3) years' experience with patients in a related setting and/or three years experience in an intensive care, acute care, telemetry or medical/ surgical setting.
Current Arizona RN license (or Compact State)
Working knowledge of regulatory compliance and survey processes, Joint Commission and CMS standards.
Working knowledge of QAPI process.
Strong verbal, written communication skills.
Proficient computer skills.
Performance improvement tools and methodologies such as PDCA, Six Sigma, Lean, etc.