Transitional Living Case Manager - Full-Time (40 Hrs/Week)

Common Ground Royal Oak , MI 48067

Posted 2 months ago


The Transitional Living Program Case Manager is an at-will position that reports to the RHY Program Manager. This position will provide case management to assist with goal planning, advocacy, and support to youth participating in A Step Forward (ASF) and Graduated Apartment Program (GAP). The TLP Case Manager will empower youth through service delivery to promote greater independence and self-sufficiency. Additionally, they will provide education and information to the community regarding transitional living program and housing services.


  • Assist youth in establishing an Individual Plan of Service (IPOS)

  • Assist youth to connect with resources based on the goals identified IPOS

  • Utilize the IPOS to provide a framework for services, activities and resources that are needed

  • Provide access to service delivery that may include transportation and advocacy for the individual

  • Provide case management by meeting and maintain consistent contact with individuals

  • Provide intake interviews, as needed, and discharge planning for all individuals

  • Provide follow-up contacts to all past individuals using services at 90 and 180 days in accordance with grant requirements

  • Provide crisis intervention, as needed

  • Provide ongoing feedback of individual's movement toward achievement of their transitional goals, both to the individual and clinical team

  • Comply with attendance and punctuality policies as well as all Common Ground policies and procedures


  • Utilize solution focused strategies and motivational interviewing techniques to assist individual in progressing toward their identified goals

  • Maintain accurate and timely participant records

  • Participate on inter-agency councils, community collaboratives, and coordination of service provision to assist individuals

  • Assist with the completion of all required program reports in conjunction with funding requirements

  • Attend all monthly RHY Staff Meetings and Supervision meetings

  • Perform other job-related duties as assigned




  • Trauma informed principles and values

  • Positive Youth Development

  • Behavioral management, de-escalation techniques and basic intervention skills

  • Resources within the agency and community

  • Homeless recovery services


  • Type, enter data, file and operate office equipment efficiently

  • Establish and maintain effective working relationships with others

  • Organize with strong attention to detail

  • Demonstrate proficiency in relevant software and applications (i.e. Microsoft Word, Excel, PowerPoint and Outlook)


  • Relate to a diverse population which includes a variety of age, economic and educational backgrounds

  • Understand and follow verbal and written instructions

  • Communicate effectively, both verbally and in writing

  • Be pro-active in advocating for clients to achieve their goals

  • Manage multiple priorities simultaneously

  • Handle volatile situations in a safe, calm and caring manner


  • Bachelor's degree with a minimum of 1 year experience in case management. Combination of education and experience will be considered

  • Valid Michigan driver's license and clean driving record

  • Previous experience in providing homeless recovery services is a plus


Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Environmental Working Requirements:

Work is done in both an office environment with exposure to computer screens, as well as in a residential environment. Assignments may require work to be done on an individual basis or in teams with members at various staffing levels. The work environment is that of a crisis center and may subject staff to behavioral and medical events that could be physically hazardous.

Other Requirements:

The ability to work various shifts.

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Transitional Living Case Manager - Full-Time (40 Hrs/Week)

Common Ground