Transit Supervisor I

Come and join the City of Fresno in achieving our mission of Building a Better Fresno!

Ready to make a real impact in the lively transit scene? Look no further!

We're seeking a dynamic Transit Supervisor I to spearhead the daily operations and performance of our dedicated Bus Drivers. Under the guidance of our Transit Operations Manager, you'll lead various activities, ensuring seamless service that keeps our city moving forward. From supervising assignments to swiftly resolving customer concerns, your role will be pivotal in maintaining the pulse of our transit system. If you thrive in a fast-paced environment, excel at problem-solving, and have a knack for leadership, join us on this exhilarating journey towards excellence in transit operations!

Duties may include, but are not limited to, the following:

• Coordinate and supervise daily assignments and performance of Bus Drivers on assigned shifts.

• Swiftly monitor route services, investigate interruptions, rule infractions, accidents, and field situations, ensuring prompt restoration of service for smooth operations.

• Address and resolve customer complaints and minor grievances with tact and efficiency.

• Maintain records and prepare clear, concise reports, logs, and correspondence.

• Evaluate employee performance and recommend corrective actions or commendations as needed.

• Establish and maintain effective working relationships.

• Communicate effectively, both orally and in writing, to convey instructions and information.

• Ensure accordance with applicable local, state, and federal statutes, rules, and regulations.

• Depending on assignment, incumbents may perform other tasks such as checking drivers in and out, riding with them for evaluation and feedback, providing safety training and revising programs, serving as a radio operations system controller, or supervising demand-response paratransit service.

• Perform related duties as required.

Duties may vary by assignment and/or department, please inquire about specific duties if called upon for an interview.

Full job specification may be viewed at:

https://www.fresno.gov/wp-content/uploads/2023/05/Transit-Supervisor-I-5_18.pdf

View "We Work For You" video from a Transit Supervisor I to get an inside look at how rewarding it is to work for the City of Fresno: https://youtu.be/ylnU8KsTeVg?si=VyC0lVM98keKpCSm

The current vacancy exists in the Transportation Department. However, this classification also exists in the General Services department.

Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. Should the competitive process be suspended for this recruitment, the eligibility list may be limited to three (3) months.

Pay,Benefits, & Work Schedule

BENEFITS: UNIT 13 Classification - City of Fresno Professional Employees Association (CFPEA)

HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents.

FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses.

DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings.

MANAGEMENT LEAVE: 60 hours per fiscal year for exempt employees.

ANNUAL LEAVE: Accrue 15.5 hours per month with cash out provisions.

SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum

HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days.

LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City.

LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City.

BILINGUAL PREMIUM: PAY: $100 per month

HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free.

RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state.

Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security.

DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options.

Additional information regarding the City of Fresno benefits is available at

https://www.fresno.gov/personnel/human-resources-support/#tab-1

The Requirements

Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination and do not assure placement on the eligible list.

Graduation from an accredited college or university with an Associate's Degree in transportation, public or business administration or a closely related field;

AND

Three (3) years of experience in transit operations.

Additional qualifying experience may be substituted for the required education of a year for year basis.

If qualifying with education, APPLICANTS MUST ATTACH A COPY OF TRANSCRIPTS (instructions below on how to attach documents). Applications lacking the attachment may be rejected.

Additional Requirements

The work experience section MUST be completed with detailed duties, dates and weekly hours worked for each title held. Resumes will not be accepted in lieu of a completed employment application and will not be used to evaluate minimum requirements. Applications lacking a completed work experience section may be rejected.

Possession of a valid Class 'C' California Driver's License or equivalent, required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record.

Must be able to obtain a Class 'B' California Driver's License with Passenger endorsement prior to the end of the probationary period and maintain throughout assignment.

The selected eligible candidates certified will be required to successfully pass a Department interview and a Department of Justice fingerprint prior to employment with the City of Fresno.

This position is designated as being Safety Sensitive and requires all eligibles offered employment to successfully pass a drug test prior to employment. Federal law requires that applicants for positions involving the operation of certain transit vehicles, revenue services vehicles, the transportation of hazardous materials or heavy equipment over 26,001 pounds requiring a commercial driver's license, must undergo pre-employment drug testing as a condition of employment and may be subject to random alcohol and drug testing throughout their employment in this position.

How To Apply

APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT www.fresno.gov/jobs TO APPLY.

For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application.

ALL CORRESPONDENCE regarding this recruitment and exam process will be sent via e-mail. All applicants will acknowledge such understanding when they complete their on-line application.

Verify we have your correct e-mail address before you submit your application. It is an applicant's responsibility to check their email frequently to ensure they receive all pertinent communication from the Personnel Services Department on a timely basis. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal.

It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders.

Applications must be submitted by midnight on the filing deadline, or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE.

Selection Process

APPLICATION REVIEW - Qualifying Only: Applications submitted will be reviewed and a limited number of the most qualified candidates may be invited to the Oral Examination.

The selection will be based upon those applications which demonstrate the greatest breadth and depth of applicable education, experience, skills and training. Therefore, applicants are urged to submit sufficiently detailed information in their application materials for a proper evaluation.

ORAL EXAM - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate a candidate's knowledge of safe bus operating practices, ability to coach and train drivers in correct operating and safe driving practices, maintain records and prepare clear and concise reports, establish and maintain effective working relationships with those contacted in the course of work or other topics related to a candidate's training, experience and qualifications for the position of Transit Supervisor I.

Candidates must achieve a passing score to qualify for the eligible list.

The Oral Exam date is tentatively scheduled for the week of August 5th, 2024.

Veteran Preference Regulations

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service.

Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested. Qualified veterans who pass the examination will have five (5) points added to their final score.

Additional Information

HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION:

1.Your document must first be scanned and saved to a computer or thumb drive (save as the "document name.")

2.Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line.

3.Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to.

4.Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom.

5.For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214.")

• If you do not see an appropriate choice, you may use "Reference Attachments." Under Attachment Purpose, you can TYPE a description.

6.Then Select "Add Attachment" and hit the "Browse" button to locate your attachment.

7.Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return."

8.After you confirm your attachment has been uploaded, then proceed to fill out your online application.

Equal Opportunity Employer

The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination.