Transit Planner II - Service Planning

Basic Function

Assists in the program analysis, development and strategic planning of service plans for new routes and modifications to existing routes to improve productivity. Provides assistance in responding to issues and information requests from the public, community groups, and government agencies. Assists in the collaborative and independent preparation of required technical support documentation and presentation materials. Attends meetings with the public and local agencies. Performs duties in a safe efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties

• Plans and recommends implementation of new and/or restructured regional transit services.

• Prepares maps and other geographic images to display routes, analyze ridership, and other transit related data.

• Assists the agency in the preparation of the agency's Title VI / Environmental Justice analyses.

• Conducts required background research and data collection to support recommendations for new service, service modifications, and service discontinuations.

• Conducts field examinations to determine performance of existing service and future transit services.

• Assists with the development of emergency preparedness procedures in preparation for an evacuation event.

• Attends public hearings and other necessary public meetings.

• Presents findings and recommendations to METRO staff and/or outside agencies.

• Provides staff support and coordinates on various projects with other divisions.

• Participates in meetings with governmental and non-governmental agencies on transit related subjects.

• Assists with departmental efforts to develop materials communicating the implementation of transit service programs and modifications.

• Interacts with the public routinely to address service requests / comments.

• Provides excellent customer service to METRO internal and external customers.

• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.

• Performs other job-related duties as assigned.

Education Requirement

Bachelor's degree in Transportation Planning, Public Administration, Urban Planning or a related field. Master's degree preferred.

Years & Experience Required

Minimum two years of experience in transit and/or urban planning and technical data analysis

Knowledge & Skills Required

Ability to interpret technical data. Knowledge of transit system operation procedures and statistics. Strong communication (written/verbal) skills. Working knowledge of PC's and related software: MS Office and ArcGIS software. Bilingual (Spanish) preferred.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.