Transit Operations Supervisor

The University of Maryland Department of Transportation Services (DOTS) is searching for a Transit Operations Supervisor to oversee the day-to-day operations of the transit services of the Shuttle-UM Transit System, Department of Transportation Services. The position ensures that safe, dependable, and reliable transit service is provided to transit passengers.

Essential Responsibilities:

• Staffing all service shifts during his/her on-duty shift

• Responding to system emergencies and crises, including accidents, vehicle breakdowns, and staffing shortages

• Conducting dispatch and training operations when necessary

• Facilitating random, post-accident, and reasonable suspicion drug and alcohol testing

• Conducting ridership tallies and stop studies

• Works closely with the management staff to review and provide route data

• Acts as a liaison to the maintenance, dispatch, and operations staff to orchestrate the daily transit functions

• Conducts interviews, hiring, and training for new driving staff

• Other duties as assigned, including both recurring and one-time special projects