State Of Virginia Blacksburg , VA 24060
Posted 1 week ago
Job Description
The Transfer Credit and Articulation Analyst works in the Office of the University Registrar, facilitating essential services for new and continuing students including transfer credit evaluation, transfer equivalency database entry and maintenance, and other functions relating to student degree completion. Researches transfer institution accreditation and credit system (quarter, semester, etc.) and verifies authenticity of transcripts received. Creates official articulation information in the Banner student information system. Researches and resolves credit evaluation issues. Ensures compliance with state, and University requirements. Communicates and collaborates with internal and external customers regarding transfer credit policies and related procedures. Responds in a timely manner to inquiries from students, faculty, and staff related to transfer credit and various academic policies. Provides excellent customer service by representing the Office of the University Registrar and providing assistance, information, and referrals as appropriate to departments or personnel throughout the university community. Must maintain flexibility with shifting priorities.
Required Qualifications
Demonstrated experience with high volume customer service in an academic or professional environment
Strong computer skills in data entry, spreadsheets, and database management
Strong organizational skills
Ability to prioritize, meet deadlines, and pay attention to detail
Able to prioritize workload with excellent time management skills
Work experience in a related field
Ability to understand, explain, and apply complex policies and regulations
Adaptable to changing responsibilities based on business need
Ability to work effectively and independently in a fast-paced office managing multiple assignments
Ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment
Preferred Qualifications
Bachelor's degree or equivalent experience
Experience conducting internet research
Experience working with confidential information
Experience in the practices related to transfer articulation and statewide policies that govern its practice and implementation
Experience with large relational databases, such as Banner
Demonstrated knowledge of university policies regarding course transfers, the university course catalog, and graduation requirements
Pay Band
3
Appointment Type
Regular
Salary Information
Salary is commensurate with experience up to an expected budget max of $42,864
Review Date
Review of applications will begin on Monday, June 17
Additional Information
The successful candidate will be required to have a criminal conviction check
Not eligible for VISA sponsorship
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ralucas@vt.edu during regular business hours at least 10 business days prior to the event.
State Of Virginia