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Transcript Quality Coordinator Work From Home

Expired Job

HCA San Antonio , TX 78245

Posted 6 months ago

Parallon is one of the country's largest premier revenue cycle partners, with more than 15,800 employees serving 600 hospitals and 3,000 physician practices. Annually, we collect more than $41 billion and interact with 37 million patients.

Our track record of results is among the best in the industry. We serve hospitals, physician practices and healthcare systems by bringing deep operational knowledge and tailored revenue cycle solutions so that providers can focus on fulfilling their mission.

GENERAL SUMMARY OF DUTIES Monitors outsourced transcription service activities to ensure

contractual service levels are met. Reviews invoices for accurate billing and payment of services.

SUPERVISOR Transcription Manager



Assist the Transcription Lead in reviewing the quality and turnaround time of external transcription

vendor services

Compares transcription service invoices to actual work amounts (typically the visual black character

counts) received to verify appropriate billing and payment of services

Compares the vendor contract terms with the invoices received against the quality findings and actual

turnaround times by report type to verify accurate billing and payment of services

Assists the Transcription Manager or Lead in allocating work to the vendor for completion

Assists with daily NMI interface monitoring which includes resolving any errors or rejections to

MEDITECH Order Entry reports crossing the gateway

Corrects report demographics as needed

Troubleshoots report distribution processes as needed

Works MEDITECH and other system interface report rejection queues and edit routines as required

Responds to requests and other inquiries from customers

Performs searches for reports not received from external vendors but that may have been dictated

Runs statistical and management reports as needed and aggregates performance statistics

Assists with the completion or routing of work assignments within the transcription work queues as


Assists with the identification and or remediation of report issues such as cancelled, amended, or

edited reports to ensure the integrity of the legal health record

Promptly reports problems with transcription vendor services or equipment to Transcription Manager

Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement"

Other duties as assigned


Adaptability maintaining effectiveness when experiencing major changes in work tasks or the work

environment; able to adapt to change in environment and/or circumstances with a positive outlook; and

adjusting effectively to work within new work structures, processes, requirements, or cultures

Energy consistently maintaining high levels of activity or productivity; sustaining long working

hours when necessary; operates with vigor, effectiveness, and determination over extended periods of


Communication - communicates clearly, proactively and concisely with all key stakeholders

Customer orientation - establishes and maintains long-term customer relationships, building trust and

respect by consistently meeting and exceeding expectations

Work Independently is self-supporting; not needing to rely on others to complete a job

Organization - proactively prioritizes initiatives, effectively manages resources and keen ability to


Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures

and systems

Quality Orientation accomplishing tasks by considering all areas involved, no matter how small;

showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over

a period of time

PC skills - demonstrates proficiency in Microsoft Office applications and others as required


High School or GED equivalent diploma


Previous Health Information Management experience preferred or equivalent experience in a medical


Previous office experience required


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Transcript Quality Coordinator Work From Home

Expired Job