Transactional Account Manager

RDO Equipment Co. Riverside , CA 92501

Posted 1 month ago

This individual will develop long term partnerships with our customers to build solutions while promoting all aspects of RDO Equipment Co. in a professional manner.

$20 - $30 / hour

Compensation & Benefits:

  • Quarterly bonus potential

  • Comprehensive benefits package

  • Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

  • Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, and customer satisfaction.

  • Responsible for sales to non-assigned customers. Majority of time will be spent in the dealership.

  • Responsible for covering the sales floor in the store location as well as taking and following up on customer phone calls.

  • Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.

  • Develop a keen awareness of the competition and competitive products, as well as business and industry trends.

  • Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site.

  • Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.

  • Accountable for timely follow up on each sale to ensure customer satisfaction.

  • Coordinate and/or communicate with customers and applicable departments to ensure timely delivery.

  • Coordinate pickup and delivery of equipment as needed.

  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.

  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

  • Prior sales experience and/or training.

  • Strong understanding of local market conditions.

  • Strong communication and interpersonal skills.

  • Excellent customer se

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Transactional Account Manager

RDO Equipment Co.