Transaction Service Analyst
TSR Consulting Services, Inc.
Jersey City , NJ 07310
Posted 4 months ago
TSR Consulting is seeking a Transaction Service Analyst for a Financial Client in Jersey City, NJ-
Long Term Consulting Role
Direct Applicants Only
The team provides MIFT/Funds transfer support.
Team handles cross border transfers with multiple banks in 50+ countries servicing clients supported by the bankers across NAM, EMEA, LATAM and APAC regions.
The team processes highly critical transfers like Dodd Frank, Multi-currency, FX and international transfers where delays or any issues could lead to financial, client and regulatory impact for Client as a whole.
Banking operations team assists the Private Bank client to transact approximately 25K transaction valuing 4 Billion US dollar PA.Job Purpose:
Within the Banking Operations team, this position will work as a transaction service analyst in a team environment.
Entails working with Bankers, Service Officers, Global Consumer group, WL (World link)a web based payment platform that is offered to Client's clients globally to facilitate the movement of funds related to their businesses.
The role of Transaction Service Analyst (TSA) is to ensure accurate and timely execution of all transaction assigned, thus providing world class service to our Private Bank clients.Key Responsibilities:
Processing of day to day transactions as per operating procedures.
Delivers as per Service Level Agreement at all times.
Ensure service quality (KPI's) is maintained.
Ensure tracking, accurate and timely resolutions of issues and exception raised.
Client inquiries are investigated and responded appropriately.
Training: both on the job training and presented training courses
Product expertise SWIFT / MPP
Stake holder exposure within Client
This is a great opportunity for a candidate looking to work in challenging & controls environment
The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills.
This is a necessary requirement for anyone hoping to progress into a more senior role.
The position will also help the candidate to enhance their knowledge of the clients supported within overall knowledge of the industry.
Skills to work in a demanding, time sensitive and risky process.
Refer to Job Description