Transaction Manager

Regus Addison , TX 75001

Posted 2 weeks ago

Job Advert


Key Responsibilities:
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mso-bidi-font-family:Arial">Manage the inbound enquiries from initiation to

close for the Top 300 customers via request direct to the CSD and the KAD,

ensuring that proposals are created accurately and timely with a strong aim at

fantastic customer service.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Proactively develop assigned portfolio of accounts

through a consultative partnership with the customer in a way that generates

revenue growth, and exposure within company, while building trust and loyalty

between Regus and the customer in conjunction with the KAD.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Develop multiple contacts within each Corporate

Account to identify value added opportunities.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Work to identify strategic opportunities with high

potential for enterprise utilization and engage a KAD accordingly for account

0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Engage in continual educated about our clients and

prospects needs through strategy/account review sessions, news updates and

industry awareness.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Participates in Portfolio review to ensure a strong

understanding of the customer, their business and needs.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Works to ensure that commitments made to a Top 300

customer can be delivered upon, proactively communicating any red flags or

risks to management.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Ensure client issues are resolved or acknowledged

within 24 hours, leveraging the Service Managers.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Maintains oversight for the renewals for the

assigned accounts, with the Service Manager maintaining responsibility for the

administrative aspect of the renewals, while the CAM ensures a maximum

retention of revenue and workstations and flags/addresses risks or loss with

the KADs.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Maintains accuracy and timeliness of all

information in company databases.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Establish working relationships within the

organization worldwide.

mso-bidi-font-family:Tahoma">Key Position


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mso-bidi-font-family:Tahoma">Proven success in a business-to-business sales


tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Arial">Ability to communicate to high level contacts and

gain trust.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Arial">Effectively handle various duties simultaneously,

thorough organizational skills for prioritizing workload.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Experienced in self-generation of new business

leads coupled with excellent account management skills.

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mso-bidi-font-family:Tahoma">Customer service focused at all times with the

ability to remain flexible and calm in high pressure or continually changing


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mso-bidi-font-family:Tahoma">Professional communication skills with a high

success rate in building and maintaining business relationships.

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mso-bidi-font-family:Tahoma">Experienced in customer account management.

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mso-bidi-font-family:Tahoma">Thorough knowledge of MS office; Word, Excel,

PowerPoint and Outlook

mso-bidi-font-family:Tahoma">Key Performance Indicators:



Revenue Growth









to Deal Conversion









Revenue Retention

mso-bidi-font-family:Tahoma">Hiring Criteria:


mso-bidi-font-family:Arial">5-10 years of related work experience


mso-bidi-font-family:Arial">Previous sales experience in a service industry.


mso-bidi-font-family:Arial">Experience with developing and managing major



mso-bidi-font-family:Arial">College degree, preferred


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Transaction Manager