Transaction Manager

Regus Addison , TX 75001

Posted 2 weeks ago

Job Advert


mso-margin-bottom-alt:auto;margin-left:-.5in">normal">Tahoma">

Key Responsibilities:
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Manage the inbound enquiries from initiation to

close for the Top 300 customers via request direct to the CSD and the KAD,

ensuring that proposals are created accurately and timely with a strong aim at

fantastic customer service.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Proactively develop assigned portfolio of accounts

through a consultative partnership with the customer in a way that generates

revenue growth, and exposure within company, while building trust and loyalty

between Regus and the customer in conjunction with the KAD.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Develop multiple contacts within each Corporate

Account to identify value added opportunities.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Work to identify strategic opportunities with high

potential for enterprise utilization and engage a KAD accordingly for account

handoff.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Engage in continual educated about our clients and

prospects needs through strategy/account review sessions, news updates and

industry awareness.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Participates in Portfolio review to ensure a strong

understanding of the customer, their business and needs.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Works to ensure that commitments made to a Top 300

customer can be delivered upon, proactively communicating any red flags or

risks to management.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Ensure client issues are resolved or acknowledged

within 24 hours, leveraging the Service Managers.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Maintains oversight for the renewals for the

assigned accounts, with the Service Manager maintaining responsibility for the

administrative aspect of the renewals, while the CAM ensures a maximum

retention of revenue and workstations and flags/addresses risks or loss with

the KADs.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Maintains accuracy and timeliness of all

information in company databases.
0in;margin-left:17.2pt;margin-bottom:.0001pt;text-indent:-17.2pt;mso-list:l2 level1 lfo3">Symbol">

mso-bidi-font-family:Arial">Establish working relationships within the

organization worldwide.


mso-bidi-font-family:Tahoma">Key Position

Requirements:

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Proven success in a business-to-business sales

environment.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Arial">Ability to communicate to high level contacts and

gain trust.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Arial">Effectively handle various duties simultaneously,

thorough organizational skills for prioritizing workload.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Experienced in self-generation of new business

leads coupled with excellent account management skills.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Customer service focused at all times with the

ability to remain flexible and calm in high pressure or continually changing

situations.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Professional communication skills with a high

success rate in building and maintaining business relationships.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Experienced in customer account management.

tab-stops:list .25in">Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol">

mso-bidi-font-family:Tahoma">Thorough knowledge of MS office; Word, Excel,

PowerPoint and Outlook

mso-bidi-font-family:Tahoma">Key Performance Indicators:

Symbol">

Portfolio

Revenue Growth

Symbol">

Deal

Volume

Symbol">

Revenue

Generation

Symbol">

Enquiry

to Deal Conversion

Symbol">

Workstation

Volume

Symbol">

Enquiry

Volume

Symbol">

Renewal

Revenue Retention

mso-bidi-font-family:Tahoma">Hiring Criteria:

Symbol">

mso-bidi-font-family:Arial">5-10 years of related work experience

Symbol">

mso-bidi-font-family:Arial">Previous sales experience in a service industry.

Symbol">

mso-bidi-font-family:Arial">Experience with developing and managing major

accounts.

Symbol">

mso-bidi-font-family:Arial">College degree, preferred

mso-bidi-font-family:Tahoma">


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
National Sales Manager

Comcast

Posted 3 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Business Unit: Job Summary: Responsible for developing, leading and closing sales efforts in key national markets. Specifically focuses on a region/coverage area for an agency holding company (or companies) received through NCC and national direct. Intensely seeks opportunities to grow agency holding company (or companies) business by executing the sales strategies dictated by the National Agency Director, teaming with other NSMs to ensure cohesion in delivery, targeting new clients, developing key relationships, actively pursuing new product business, and providing excellent account management. Facilitates effective order stewardship and transactional delivery with close alignment to national sales support. Core Responsibilities: Drive national revenue for assigned agencies * Meet budgeted revenue goals on a monthly, quarterly, and annual basis focused on an agency holding company (or companies) and independent agencies, as assigned * Negotiate all national sales orders for agency holding company (or companies) in region, as directed * Coordinate sales strategies with NAD and other NSMs focused on the same holding company (or companies), sharing: * Budget * Forecast * Pipeline * Pacing * Recent wins * Best new solutions and offerings * What's working (i.e., market pitch) * Competition * Build and maintain an accurate forecast for the quarter * Work directly with the assigned agency holding company (or agencies) in region for national business facilitated outside of NCC * Maintain a file of potential target accounts from every assigned agency, especially non-traditional sales opportunities * Partner with support teams (i.e., Creative, Research, Client Solutions) to create and deliver RFPs * Attend and participate in weekly or monthly National Sales meetings and related conference calls; participates in the National Sales community Develop a strong partnership with NCC DOS and account executives within the region and/or coverage area * Grow NCC business through the pursuit of new products and offerings as well as excellent account management and stewardship * Co-lead consultations for new and existing clients with NCC, focusing on client solutions Ensure an exceptional client experience * Drive high level of client satisfaction by representing and articulating the sales strategies dictated by the National Agency Director (NAD) that meet agency and client objectives * Demonstrate post sell results by presenting monthly campaign recaps including key metrics that address the agreed upon objectives Drive operational excellence * Coordinate delivery with both business partners (i.e., Campaign Management, Inventory Planning) and transactional national support teams for client requirements such as scheduling, inventory, monitoring account activities, trafficking, reporting, billing and collections * Consolidate feedback from the marketplace to drive continuous improvement in the overall solutions and delivery processes (i.e., Sales Strategy, Sales Excellence, Campaign Management) * Engage actively with other NSMs that report to the same NADto promote and share best practices, performance drivers and revenue opportunities * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Percentage of time spent client facing: 80% Key Metrics: Quantitative metrics * Revenue * Revenue per agency * % of national direct business * % of interactive/digital/advanced solutions Qualitative Metrics * NCC/Agency satisfaction scores or feedback * Operational Excellence * Utilizing internal resources, tools, and knowledge for efficient working * Creating effective proposals and other client documentation Job Specification: * Bachelors Degree or Equivalent * Generally requires 7+ years related experience Knowledge and Skills Requirements: * Customer focused mindset with a demonstrated ability to transcend the vendor tag & become a true business partner * Strong relationship-building and influencing skills to build partnership with national agencies * Problem solving, negotiation, time management and detail-oriented skills * Proficient knowledge in Spotlight's advanced product offerings and solutions * Proficient knowledge of market conditions and competitive insights * Advanced research abilities and critical thinking skills Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job * Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services * Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences * Win as a team-make big things happen by working together and being open to new ideas * Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers * Drive results and growth * Respect and promote inclusion and diversity * Do what's right for each other, our customers, investors and our communities Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast Addison TX

Transaction Manager

Regus