Our Training department is responsible for the development, facilitation, and coordination of training workshops delivered all over the world on subjects such as stress management, conflict resolution, relationships and more. The Training Assistant will play a crucial role in organizing workshops that are delivered in person and online, via webinar. This fast-paced department is in need of someone with outstanding organizational skills, attention to detail, and computer skills.
Bulleted list of responsibilities
Compile results of training evaluation surveys into excel summary reports for customers
Format PowerPoint presentations and MS Word handouts that are used in Training programs
Enter data to track training events
Process invoices from contractors, and coordinate with Accounting department to ensure timely payment
Set up webinars and generate reports using Citrix GoToWebinar platform
Send reminder emails to external contractors regarding scheduled events
Be a resource for new trainers who are unfamiliar with the GoToWebinar platform
Handle written and telephone queries from customers and facilitators with questions or concerns about scheduled programs
Customer Service experience, a plus
Strong computer skills, particularly in Excel and Powerpoint
Excellent verbal and written communication skills
Strong attention to detail
Must be able to work on-site in the Chicago Office
Additional Benefits We Offer
Our US headquarters are located in one of Chicago's premier buildings, the NBC Tower. Nestled between Michigan Avenue and Lake Michigan, ComPsych's downtown Chicago location is easily accessible by public transportation and has plenty of parking nearby.
Full benefit package with paid holiday and vacation time
Breakfast on Fridays and snacks/juice daily
ComPsych Corporation maintains a drug-free workplace.