Webstaurantstore Durant , OK 74702
Posted 5 days ago
Job Description
WebstaurantStore is growing! As a leading distributor of food service equipment and supplies. We sell everything from plastic cups to fine China, to commercial dishwashers. Whatever a customer needs, we've got it and we'll get it to them fast.
At WebstaurantStore, we are risk-takers, fast learners, and experts in our fields. We value long-lasting relationships with our customers and great employees. We offer:
Great Pay
Career Development and Growth
Excellent Benefits (including a 401K match program, choice of medical plans, and gym membership reimbursement, just to name a few)
Volunteer/Community Involvement Opportunities
We believe in working hard, but also like to have fun! This is your opportunity to join our local Durant OK warehouse team.
POSITION SUMMARY
The Training Specialist provides instruction and delivers various training programs to staff at the warehouse level. This position ensures that training programs are implemented consistently across departments and shifts with the intent to enhance knowledge and skills of employees, decrease errors, increase accuracy and quality, and maintain maximum productivity. The Training Specialist works closely with various Team Leads, Quality Assurance Specialists, and Leadership across departments to identify discrepancies regarding training and operating procedures and identifies strategies to increase consistency across departments and shifts. This position is expected to follow-up with new hires during and after their introductory period to assess the effectiveness of training programs. This role also supports the roll-out of updated policies / procedures and coordinates retraining activities to address current issues with productivity, accuracy, and quality.
ESSENTIAL DUTIES & RESPONSIBILITIES
Maintain and deliver training programs to all new hires that are relevant and effective in addressing local needs; create resources that ensure continued accuracy and quality of operations
Provide a clear summary of new hire training progress to department managers on a weekly basis
Oversee the training and development process during a new hire's introductory period to ensure that training standards and expectations are being met
Evaluate the effectiveness of training programs and adapt as needed
Communicate and collaborate with managers and employees across departments and shifts to identify training needs and opportunities for continuous improvement
Support high performance standards through the use of coaching, training, and development strategies that drive operational best practices across departments
Maintain a high level of operating knowledge and positive employee relations by working at minimum one day each month with each department and/or shift
Serve as a resource to employees and managers regarding job tasks, Company policies and procedures
Cross-train in all warehouse functions to ensure that training needs are met by the department
Adhere to attendance policy by maintaining regular, predictable on-site attendance
Meet or exceed the department standards for productivity and accuracy
Maintain a clean work area that is safe and organized
Consistent communication with Leadership and Management
Other duties as assigned
KNOWLEDGE, SKILLS, & ABILITIES
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Strong customer service-oriented attitude and demonstrated desire to exceed expectations
Ability to work off-shift as required to respond to urgent needs
Bilingual Spanish and English, proficient oral and written preferred
PHYSICAL DEMANDS
Must be comfortable with heights up to 30ft
Must be able push and pull up to 150lbs
Must be able to lift and carry up to 50 to 75lbs
Must be able to constantly bend, squat, reach, climb, and stand throughout shift
Must be able to work in a variety of temperatures in the facility
Must have excellent problem solving and analytical skills
Must be detailed oriented
Must be proficient in using a personal computer and/or handheld device
WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
HOURS
1st Shift: Monday
3rd Shift: Sunday
Wednesday 7:00PM - 5:30AM or Monday
Thursday 7:00PM - 5:30 AM
4th Shift: Friday
Webstaurantstore