Springs Window Fashions Middleton , WI 53562
Posted 2 months ago
Description
Springs Window Fashions has been part of the window treatments industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide. Our products are available in nearly every major retailer, in thousands of designer showrooms, and showcased in large commercial buildings. Our company is privately owned with products marketed across a broad portfolio of brands including Bali, Graber, SunSetter, and Mecho. We pride ourselves as "The Best Experience Company," striving to provide the best experience for our consumers, channel partners, and associates.
Mission
The Residential Sales Training Team is dedicated to delivering the Best Experience for our employees, customers, and end-users. As a Training Specialist, you will play an integral role in training our Springs Window Fashions internal sales teams and external customers. Utilizing strategic thinking and planning, we develop meaningful and engaging training around product knowledge and selling skills. Training at SWF comes in many forms-from web-based modules and interactive virtual webinars to in-person, hands-on courses. As a part of our team, you will help us to achieve our goal of enhancing the expertise of all those who represent our products.
Objectives
Facilitate instructor-led training sessions with internal employees and external customers to build expertise to drive greater sales and engagement
Develop and publish regular, ongoing communication materials for new product launches and/or updates
Analyze performance to identify and assist in the build of follow-up training
Design new training programs and/or customize existing training programs that ensure the successful implementation of key strategic initiatives/programs or address specific training needs
Coordinate, implement, and deliver tactical internal and external product training and education plans to ensure superior customer service for those representing our products
Deliver training for the following:
New Hire Training
External Customer Training and Onboarding
New Product Launches
New Hire Training
Selling Skills
Other duties as assigned
Requirements
Education and Experience
Bachelor's degree required
5+ years prior experience in facilitation, technical training, training content development, and/or product support required
Working understanding of learning concepts
Positive and creative mindset and willing to be open to development and feedback from peers and leadership
Excellent communication and presentation skills
Exceptional time and project management skills and follow-up to ensure on-time deliverables
Knowledge of Microsoft Office
Critical, analytical thinker
Knowledge and ability to apply adult learning theories
Industry or in-home sales experience is a plus
Willingness to travel - potential of up to 40% travel
Knowledge, Skills and Abilities
Strong communication skills (both written and verbal)
Must be able to communicate effectively with various management levels
Ability to work within a cross-functional, collaborative environment
Sense of urgency
Critical eye for detail
Behavioral Competencies
Springs Window Fashions