Training Specialist - Operational Excellence

Responsibilities:

• Designs, delivers, maintains, and reviews training solutions and programs based on needs of the organization

• Creates engaging, interactive, and high-quality learning experiences, utilizing ADDIE model

• Conducts and documents thorough Job Task Analysis (JTAs) as a framework for identifying skills and required content

• Collaborates with Subject Matter Experts (SMEs), leaders, and functional specialists in Operational Excellence to align on project expectations

• Gathers relevant information and existing resources from subject matter experts to support the design of learning content

• Writes appropriate learning objectives and program outlines utilizing the High-Level Design Document (HLDD) Template

• Develops solutions that support the learning objectives and engage all learning styles (visual/auditory/hands-on)

• Builds high-quality solutions adhering to workflows and best practices of the Technical Training Team

• Utilizes Articulate Storyline to develop in-depth interactive self-directed experiences

• Develops basic self-directed interactive solutions utilizing Articulate Rise

• Produces and edits training videos utilizing Adobe Premiere

• Produces engaging and visually appealing presentation decks using PowerPoint and/or Menti

• Manages projects in Monday.com following Technical Training Team best practices

• Produces compelling virtual learning experiences utilizing interactive features of MS Teams (polls, chat, breakout rooms, reactions)

• Creates a safe environment for learners to ask questions and engage in a bias-free space

• Evaluates the effectiveness of training to the employees and develops appropriate modifications as needed.

This description is not meant to be all-inclusive and may be modified at the discretion of management.

Requirements:

• Excellent written and verbal communication skills

• Strong interpersonal, relationship building, and listening skills

• Proven ability to think strategically and make the complex simpler, adjusting messaging to meet the needs of the audience

• Able to work independently, multi-task, and collaborate with team members

• Operate with a sense of urgency to meet all commitments and deadlines

• Strong time management and prioritization skills

• Attention to detail and commitment to a high level of accuracy

• Maintain a professional demeanor and positive attitude

• Self-motivated and driven

Education/Experience:

• Bachelor's Degree in HR, Organizational Development, Education, Communication or related field preferred

• Experience in a corporate environment preferred

• Working knowledge of MS365 required

• Working knowledge of content authoring tools (Articulate, Adobe) highly desired

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

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