Training Specialist, Inside Sales

Insulet Corporation Acton , MA 01720

Posted 2 months ago

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Title: Training Specialist, Inside Sales

Department: Inside Sales

FLSA Status: Exempt

Position Overview:

This position will work with the Director of Inside Sales and Manager, Sales Training to identify training needs for Insulet's Inside Sales organization. They will engage internal and external experts to develop training modules and needed training content required to effectively increase the knowledge and demonstrated capabilities of intended audience.

Responsibilities:

  • Work cooperatively with the Inside Sales Team (Field Sales, Marketing, Customer Care, and Intake Team) to identify on-going training needs.

  • Identify and deliver timely responses to changing market conditions and opportunities via WebEx, written communication, conference calls and meetings.

  • Work with Director Inside Sales, Field Management, Inside Sales Management and Marketing to develop and deliver appropriate workshops at Sales meetings and/or the roll out of new initiatives.

  • Work with Inside Sales Managers to ensure effective initial training of new inside sales employees.

  • Conduct CubeRides and reviews to ensure adequate and consistent training and coaching is being done for all new Inside Sales employees. Prepare and deliver coaching feedback in person and by utilizing field coaching reports.

  • Assist new and experienced Inside sales members with developing and enhancing their product and customer knowledge and selling strategies to increase processes effectiveness.

  • Develop new hire training curriculum for Inside Sales new hires phase 1 and phase 2 trainings

  • Recommend and develop and implement annual training and development objectives and programs.

  • Performs other duties as assigned.

Education and Experience:

Minimum Requirements:

  • Bachelor's degree; minimum 2 years Training or Sales experience in medical device or healthcare industry; pump knowledge required and/or equivalent combination of education and experience.

  • Consistent achieving/exceeding sales goals.

  • Proven track record of performance meeting or exceeding expectations.

Preferred Skills and Competencies:

  • The ideal candidate must demonstrate leadership, coaching and development skills.

  • Must be able to work effectively cross-functionally.

  • Must have the ability and drive to take on multiple projects while balancing multiple priorities and critical deadlines.

  • Effective verbal and written communication skills.

  • Ability to message and deliver constructive and motivational feedback to enhance performance and results.

  • Excellent presentation skills and the ability to effectively engage participants in a classroom setting.

  • Ability to communicate at multiple levels of an organization.

  • PC skills, word processing, spreadsheet, database.

  • Ability to organize and judge priorities.

  • Ability to generate and maintain accurate records.

Physical Requirements:

  • Travel will vary based on business needs; travel is expected to be up to 60% on average (post COVID) and this includes SLC and Nashville, among others for meetings, etc.
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Training Specialist, Inside Sales

Insulet Corporation