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Training Specialist (Trainer)

Expired Job

Homeaway Austin , TX 78719

Posted 2 weeks ago

HomeAwayPartner Success is seeking an Austin based Training Specialist (Trainer) for our Global Partner Success Training & Development team. This training team consists of professional trainers, designers, and coaches working together to increase the effectiveness of Partner Success Managers and Account Managers through new hire training, HomeAway product and tools updates, continuing education and ongoing coaching. We are seeking a hardworking, motivated, experienced trainer with very strong selling (Optimization) and persuasion skills.

This Training Specialist position will be focused on supporting local sales/partner success leadership to continuously improve, train, and drive their teams' knowledge, skill, and ability to position the value of HomeAway's products and eCommerce optimization services. The training specialist will report directly to the Americas Training Delivery & Coaching Manager and will need to work effectively in a dynamic matrixed environment.

The Sales Training specialist will be responsible for building & delivering training material for the US sales team with a priority focus on new hire, product, sales process/tools for both Owner & Property Manager optimization teams. Working in a global team environment, the Sales Training specialist will ensure the successful implementation of new or existing programs to meet the training needs of the US team. The position will also include supporting

Quality Assurance activity related to evaluating adherence to a global sales process and customer messaging. The Sales Training Specialist will build strong relationships with local Sales leadership and provide ongoing training program support and consultation. This person be asked to have excellent skills in researching and translating technical topics into engaging content that sales can understand and apply. We would love a forward-thinking, energetic, self starter, quick to learn, friendly and enjoyable to work with. Are you that trainer?

What you'll do:

  • Day-to-Day Responsibilities Include:

  • Manage and coordinate identified training content and delivery to ensure consistency, quality, accessibility and overall effectiveness of training programs.

  • Administer new hire sales training programs in coordination with sales managers

  • Collaborate with global instructional designers to create new and update existing training content

  • Track training metrics

  • Develop and implement innovative methods to deliver training material

  • Support Quality Assurance initiatives to evaluate adherence to a global sales process to ensure consistency with customer engagement, sales messaging, and process (call monitoring enablement, time studies).

  • Lead training delivery (directly or coordinating with a subject matter expert to deliver training) and quality enhancement projects to improve Sales effectiveness and productivity.

Who you are:

  • 1-3 years professional experience in training industry

  • eCommerce Optimization experience a plus

  • Experience leading group training classes and/or public speaking

  • Demonstrated experience in applying the principles of instructional design and development

  • Ability to work under pressure and adapt to rapidly changing products, deadlines, and requirements.

  • Knowledge and demonstrated experience in learning and development methods

  • Ability to work under pressure and adapt to rapidly changing products, deadlines, and requirements.

  • Strong and experienced in project planning and coordination.

  • Strong verbal and written communication skills

  • Ought to be a self-starter, have a bias for action and be able to work toward results.

Benefits & Perks:

  • Competitive health and insurance benefits.

  • Competitive salary.

  • Annual target bonus or commission.

  • Parental leave for up to 20 weeks (dependent on eligibility).

  • Paid vacation and sick time.

  • Employee Stock Purchase Program.

  • Free snacks and beverages.

  • Frequent company update talks with our leadership team.

  • Free listing on HomeAway.com.

  • Electronic, adjustable stand-up desk.

  • Discounted Metro & Rail pass.

  • Casual dress.

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Egencia, trivago, HomeAway, Orbitz, Travelocity, Wotif, lastminute.com.au, ebookers, CheapTickets, Hotwire, Classic Vacations, Expedia Media Solutions, CarRentals.com, Expedia Local Expert, Expedia CruiseShipCenters, SilverRail Technologies, Inc., ALICE and Traveldoo.

About HomeAway:

HomeAway, a world leader in the vacation rental industry, is the place to book beach houses, cabins, and condos with more than two million places to stay in 190 countries. The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations. HomeAway is part of the Expedia Group family of brands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Training Specialist (Trainer)

Expired Job

Homeaway