Training Specialist - Harrisburg, PA
First National Bankshares Statutory Trust I
Harrisburg , PA 17101
Posted 3 weeks ago
Primary Office Location:4045 Linglestown Rd. Harrisburg, Pennsylvania. 17112.
Join our team. Make a difference - for us and for your future. n Position Title: Training Specialist 1 Business Unit:
Human Resources Reports To: Manager of Training Position Overview:
This position is primarily responsible for facilitating training for FNB employees on operations, procedures, and soft skills utilizing various learning mediums and methods.
Supports Learning Programs on initiatives and projects. Partners with lines of business to provide feedback and coaching. The incumbent is able to work in a rapid pace of organizational and technological change.
The incumbent provides the highest quality of customer service to internal and external partners. Primary Responsibilities:
Facilitates Instructor Led Training and Virtual Instructor Led training for new and existing FNB employees on operations, procedures, and soft skills at primary training site and other training sites in FNB footprint.
Actively stays current on all training content and processes. Takes responsibility for personal development in L&D skills. Evaluates and assists in measuring training effectiveness.
Analyzes training feedback to assess future development needs. Identifies updates in Facilitator Guides and Participant Materials. Works closely with the Instructional Designer and Developer as a subject matter expert and resource to update training materials.
Supports project manager on assigned projects and specific tasks. Partners with project manager to identify training needs, evaluates and recommends learning solutions. Utilizes Learning Center to enter, track, complete and coordinate administrative functions necessary to deliver and document attendance for all training.
Responsible for assigned training center. Creates training schedules when needed. Assists in the preparation and development of the training budget.
Provides support in the planning and implementation of large events and meetings. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B.
Corporation's risk management program. F.N.B.
Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: Associates Minimum Years Experience: 1 Special Skills:
Excellent communication skills, both written and verbal Excellent customer service skills Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word