Training Specialist

Dollar Tree Chesapeake , VA 23320

Posted 2 months ago

Job Description:

General Summary:

To provide administrative support to the training organization for the Enterprise (Dollar Tree and Family Dollar). This position is responsible for travel coordination, training session planning, logistics, and communication of major training initiatives. This position is also responsible for the administration and coordination of the Store Manager and District Manager Training program, including but not limited to: enrollment and coordination of trainees in training, providing SMT Readiness Assessment results to Operations/HR Business Partners, coordinating, booking, and managing travel through Concur in accordance with the training budget and Company policies, welcome email communication with trainees, submitting action notices to HR Business partners, administering and following up on surveys, communicating trends and opportunities to Enterprise Manager Of Training and Enterprise Director Of Field Training, and distributing training compliance reporting, including New Store Training, Assistant Manager Training, overdue e-learning, and the Monthly Safety Meeting. This position is also responsible for creating District ManagerTraining plans for the Enterprise in coordination with EMOT, RD, DM Mentor, HRM and MST, and communicating training gaps to RD/RHRM during training. This position will additionally perform HR/Training analytics, including reviewing, analyzing, and synthesizing key market data to design and build reports, provide recommendations, and communicate proactively to the business.

Principal Duties & Responsibilities:

  • This position will assume many of the Regional Training Managers' administrative duties in order to align with new Enterprise Training Manager role.

  • Analyze HR and Ops metrics for the field and business partners in order to communicate compliance, business impact, and support strategic and aligned people planning

  • Develop training process documents, including but not limited to SOPs for Enterprise Training

  • Review and validate updated content to ensure accuracy and tracking revisions for knowledge sites

  • Maintains training document libraries and ensure that all materials are accurate, kept up to date and are accessible to users.

  • Builds and maintains relationships with representatives and leadership team to ensure their needs are being met.

  • Uses Learning & Development philosophy and concepts to deliver programs.

  • Facilitates coordination of monthly continuing education program strategy and administration.

  • Coordination of class schedule based on training needs.

  • All other projects and duties as assigned.

Position Requirements:

Office work environment, 40+ work hours per week

Advanced level Excel, Word, Outlook, Skype and PowerPoint skills

Minimum Requirements:

Education: Bachelor degree (BA/BS) in English, Communications, Instructional Design or related field.

Experience: 3-5 years of experience in HR/Talent/Training/Learning and Development support preferred

Job Related Skills:

  • Knowledge-based content development

  • Strategic Thinking and Planning

  • Strong Verbal and written communication skills

  • Presentation/Meeting Skills - communicate data for training and provide metrics-based solutions

  • Strong attention to detail

  • Ability to provide and accept constructive feedback

  • Ability to build internal partnerships

  • Strong Organizational Skills

  • Understanding of LMS

  • Strong ability to lead change and be adaptable during organizational change

  • Ability to lead self to create a new role in the organization; demonstrates ability to create structure for a role

  • Ability to work with minimum supervision

  • Computer Skills:
    MS Office Suite (Word, PowerPoint, Excel)

Job Description

General Summary:

To provide administrative support to the training organization for the Enterprise (Dollar Tree and Family Dollar). This position is responsible for travel coordination, training session planning, logistics, and communication of major training initiatives. This position is also responsible for the administration and coordination of the Store Manager and District Manager Training program, including but not limited to: enrollment and coordination of trainees in training, providing SMT Readiness Assessment results to Operations/HR Business Partners, coordinating, booking, and managing travel through Concur in accordance with the training budget and Company policies, welcome email communication with trainees, submitting action notices to HR Business partners, administering and following up on surveys, communicating trends and opportunities to Enterprise Manager Of Training and Enterprise Director Of Field Training, and distributing training compliance reporting, including New Store Training, Assistant Manager Training, overdue e-learning, and the Monthly Safety Meeting. This position is also responsible for creating District ManagerTraining plans for the Enterprise in coordination with EMOT, RD, DM Mentor, HRM and MST, and communicating training gaps to RD/RHRM during training. This position will additionally perform HR/Training analytics, including reviewing, analyzing, and synthesizing key market data to design and build reports, provide recommendations, and communicate proactively to the business.

Principal Duties & Responsibilities:

  • This position will assume many of the Regional Training Managers' administrative duties in order to align with new Enterprise Training Manager role.

  • Analyze HR and Ops metrics for the field and business partners in order to communicate compliance, business impact, and support strategic and aligned people planning

  • Develop training process documents, including but not limited to SOPs for Enterprise Training

  • Review and validate updated content to ensure accuracy and tracking revisions for knowledge sites

  • Maintains training document libraries and ensure that all materials are accurate, kept up to date and are accessible to users.

  • Builds and maintains relationships with representatives and leadership team to ensure their needs are being met.

  • Uses Learning & Development philosophy and concepts to deliver programs.

  • Facilitates coordination of monthly continuing education program strategy and administration.

  • Coordination of class schedule based on training needs.

  • All other projects and duties as assigned.

Position Requirements:

Office work environment, 40+ work hours per week

Advanced level Excel, Word, Outlook, Skype and PowerPoint skills

Minimum Requirements:

Education: Bachelor degree (BA/BS) in English, Communications, Instructional Design or related field.

Experience: 3-5 years of experience in HR/Talent/Training/Learning and Development support preferred

Job Related Skills:

  • Knowledge-based content development

  • Strategic Thinking and Planning

  • Strong Verbal and written communication skills

  • Presentation/Meeting Skills - communicate data for training and provide metrics-based solutions

  • Strong attention to detail

  • Ability to provide and accept constructive feedback

  • Ability to build internal partnerships

  • Strong Organizational Skills

  • Understanding of LMS

  • Strong ability to lead change and be adaptable during organizational change

  • Ability to lead self to create a new role in the organization; demonstrates ability to create structure for a role

  • Ability to work with minimum supervision

  • Computer Skills:
    MS Office Suite (Word, PowerPoint, Excel)

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Dollar Tree