Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Training Specialist

Expired Job

American Access Casualty Company Dallas , TX 75251

Posted 2 months ago

The Training Specialist will enhance the competencies of individual employees by designing and conducting training programs that will enhance employees' workplace performance in alliance with company's core values. This position is responsible for performing training needs assessments, designing and delivering training materials as well as organizing and administering all phases of training interventions.

Joining AACC as a Training Specialist is an excellent opportunity to join a dynamic team to enhance your skills and further your career with a growing and successful organization.

Responsibilities Include:

  • Identifying training needs by evaluating strengths and weaknesses in current processes

  • Translating requirements into trainings to prepare employees for the next step in their career

  • Building annual training program and preparing teaching plans

  • Schedule and deliver training sessions

  • Assist in maintaining training files and training reports up to date

  • Assist the Training Manager with updating teaching aids i.e. instructional materials, handouts, visual aids, tutorials, and evaluations when needed

  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior

  • Periodically evaluate ongoing programs to ensure that they reflect any changes


  • A high school diploma or equivalent

  • At least 5 years of auto insurance experience; personal lines preferred

  • Experience within the insurance industry and familiarity with claims and/or underwriting processes preferred

  • Must have experience with coverage/complex liability and injury knowledge

  • Must have experience with training and/or mentoring

  • Meets deadlines and practice effective time-management skills

  • Flexibility, adaptability, and comfort with uncertainty

  • Ability to work with various organization levels

  • Strong interpersonal and communication skills

  • Leadership experience is a plus

Benefits available for full time employees:

  • Generous Paid Time Off Package

  • Medical & Dental Plans

  • 401(k) Retirement Plan

  • Company paid STD/LTD

  • Company paid life insurance

American Access Casualty Company (AACC) provides quality private passenger automobile insurance to our valued customers. We began operations in 2000 and provide private passenger automobile and physical damage insurance coverage in Arizona, Illinois, Indiana, Nevada and Texas.

Our goals are simple and straightforward:

  • Respectfully deliver convenient and accessible auto insurance, particularly to the Hispanic community

  • Offer quality insurance products and services based on individual needs at a competitive price

  • Give our agents the support they need, so they can in turn provide excellent customer service to our valued customers

At American Access, we're "driven to do the right thing at every turn". We're proud of the values that we hold dear. We believe these values are what separates us from the competition, and what allows us to best serve all of our customers and business partners. We STRIVE every day to live these values.

Service: Going the extra mile for our teams and customers no matter the obstacles

Teamwork: Bringing out the best in each other and knowing how our role impacts others

Respect: Walking in each other's shoes to appreciate their perspective

Integrity: Delivering on our promises without shortcuts

Vision: Seeing a better future through innovation

Excellence: Knowing that good enough is not enough

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Training Specialist Technology Applications

Ricoh Americas Corporation

Posted 2 weeks ago

VIEW JOBS 11/5/2018 12:00:00 AM 2019-02-03T00:00 POSITION PROFILE All Technology Applications Spec.1 (TAS) roles are responsible for supporting and driving key Services initiatives, including but not limited to: MIF Retention Wallet Share (Volume Building and Lead generation) Drive and support Services Drive document volume by conducting customer training on the basic and advanced features of targeted devices and software determined by management for TAS role. Will deliver a variety of customized training depending upon customer's needs, e.g., customized training plan, feature application training, etc. for a fee or as contracted with client. Follows-up with customers on feedback received from provided training to ensure complete customer satisfaction. Follows-up with customers who are printing at less than 30% of Total Document Volume, to assist them in optimizing use of company products and applications. Drives and supports corporate initiatives which include Services revenue generation. Keeps current on all products and feature capabilities through independent study and classroom instruction. Uses effective presentation, interpersonal and communication skills. JOB DUTIES AND RESPONSIBILITIES * Trains customers on Ricoh devices and designated software as specified in Policy, associated Playbook and other documented guidelines. * Visits current customers with low volume in an effort to increase total document volume. * Registers customers for company website and informs them about process for requesting service and supplies. * Identifies potential sales leads for Sales Service departments. * Works with Service management to ensure proper request procedures are followed. * Accounts for all time and activity by recording information in the Activity Tracking system. * Presents a professional image in business dress and behavior. * Performs other duties as assigned. * Demonstrates Expertise and Provides Specialist Services * Performs pre-sales related activities such as, customer demos, site surveys, etc. in support to the Inside Sales Team. * Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods. * Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. * Performs appropriate follow-up customer visits to ensure volume building and customer identified benefits are realized and maintained. QUALIFICATIONS (Education, Experience, and Certifications) * Typically requireds: * 2-year college degree or equivalent experience in a related field. * CompTIA CTT+ Certification within 12 months of hire. * Requires basic computer competencies. * Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled. Ricoh Americas Corporation Dallas TX

Training Specialist

Expired Job

American Access Casualty Company