Training Services Coordination And Logistics Associate III

Training Services Coordinator and Logistics Associate

Conduent Business Service- Carolina, P.R.

Shift: Monday- Friday from 8:30 AM to 5:00 PM EST

Pay rate $17.00/hr.+ Training +Excellent Benefits.

Job Summary:

The Training Coordinator will be responsible for the physical set up of onsite/offsite rooms, including configuring tables, setting materials, and equipment setup, managing event activities including class adds, class cancellations, advertising, enrollments, confirmations, waitlists, facilities scheduling, class close out activities, and reporting, perform data entry support as it relates to learning administration as needed. The Training Coordinator will be able to work with minimum supervision, but be self-motivated in a team-oriented environment. Client focused to build and maintain professional working relationships. Ensure client standard operating procedures, processes, and service level agreements are maintained.

Primary Duties and Responsibilities:

• Collect and return materials to storage after class.

• Ensure the facility is prepped with quality and client standards are maintained.

• Troubleshoot audio-visual equipment issues in training rooms.

• Maintain course/curriculum information within the Learning Management System (LMS)

• Provide an onsite point of contact for course owners and class participants for service support.

• Enroll students and maintain course rosters for all scheduled courses.

• Enter student attendance records into a computer database and provide appropriate reports on attendance to supervisor and/or client.

• Maintain and record class evaluation information.

• Identify and troubleshoot discrepancies.

• Filing of paper-training history records at the site

• Perform client-requested tasks.

• Escalate service issues to the Manager for resolution.

Qualifications:

• High School Diploma or equivalent.

• Work experience in a training administration role or customer service.

• Knowledge of and experience with learning management systems (preferred but not required)

• Expert in Microsoft Office suite

• Demonstrated attention to detail, strong quality focus, and well-organized.

• Successful prioritization of work requirements and multitasking, as necessary

• Analytical and problem-solving skills.

• Ability to remain flexible and adaptable to constant change.

• Effective oral and written communication skills with clients, leadership, and team members.

Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, based on business need, this position may be eligible for a bonus or incentive. In addition, Conduent provides various benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $26,880 - $33,600.