Training Manager-Restaurant Support Center

Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!

At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

Why XRG? Here's a Taste of What We Offer:

• Competitive Pay and Annual Bonus: Your hard work deserves recognition. We believe in rewarding excellence.

• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.

• Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.

• Company-Paid Life Insurance and AD&D: We've got you covered.

• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.

• Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.

• Employee Referral Program: Share the joy of being part of the XRG team with others.

• Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands and monthly catered lunch.

• Wellness Perks: Complimentary soda, water, coffee, fruit, and snacks to keep you fueled throughout the day.

• Time Off: Paid vacation, sick time, and eight observed holidays, with an additional floating holiday annually.

• Hybrid Work Option: Enjoy the flexibility of a hybrid work arrangement, with the option to work from home one day a week and four days in the office.

• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.

• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!

• Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!

Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!

Pay starting at $70K

PURPOSE

The Manager of Learning & Development is responsible for increasing sales and profits through proper people training and development as well as displaying excellent leadership practices. This role provides training leadership, direction and support for all XRG brands with the overall goal of ensuring the effective operation and success of the company through learning and development programs. The Manager of Learning & Development consistently demonstrates as well as enforces company policies, practices and procedures.mputer systems, programs and integrations.

DUTIES & RESPONSABILITIES

• Ensures all brands meet or exceed XRG's Operations and Quality Standards through proper training and Learning and development initiatives.

• Performs location visits as assigned on a semi-regular basis to ensure team members understand strengths and developmental opportunities as they relate to quality and training standards. Provides a summary of visits to the Director of Learning & Development.

• Organizes and monitors the progress of all Managers in Training and provides a summary of progress.

• Develop, conduct, execute and evaluate training programs and content related to programs.

• Assists with the launching and training of New Restaurant Openings, Workshops and training events.

• Ensures proper training of Certified Trainers and monitors the effectiveness of Certified Training Restaurants.

• Creates ongoing testing and evaluation processes which are aligned with XRG standards of operations.

QUALIFICATIONS & SKILLS

• Two to four years training, learning and development, instructional experience in the restaurant or hospitality industry preferred.

• Demonstrated success in training and people development.

• Excellent computer skills with experience in Word, Excel, PowerPoint and the ability to navigate through the internet and various software programs used by XRG.

• Ability to communicate effectively both verbally and in writing.

• Ability to problem solve and handle multiple tasks as necessary.

WORKING CONDITIONS

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Proof of eligibility to work in the United States

• 21+ years of age

• Be able to clearly and effectively communicate with team members and business partners

• Excellent written and verbal communication skills; the ability to present, explain clearly and professionally.

• Analytical and problem-solving skills

• Ability to perform tasks from multiple tasks and projects simultaneously

• Highly motivated and a self-starter, who can take direction and lead others

• Ability to work with others and a team player mentality

• Quality first mindset and attention to detail

PHYSICAL REQUIREMENTS

• Proof of eligibility to work in the United States
• 21+years of age

DISCLAIMER

This job description is a summary of duties, which you as a Manager- Learning & Development are expected to perform in your