Training Lead

Airbnb, Inc. San Francisco , CA 94118

Posted 7 months ago

Founded in 2008, Airbnb's mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb's accommodation marketplace provides access to 5+ million unique places to stay in more than 81,000 cities and 191 countries. With Experiences, Airbnb offers unprecedented access to local communities and interests through 15,000 unique, handcrafted activities run by hosts across 1,000+ cities around the world. Airbnb's people-to-people platform benefits all its stakeholders, including hosts, guests, employees and the communities in which it operates.

In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them? If so, we want to talk to you!

Role & Responsibilities

As the Training Lead on our Recruiting Strategy & Operations team, you'll drive the strategic direction of the Recruiting team, while working closely with Recruiting leadership to forecast training needs and deploy training resources. You'll also train, develop and coach Program Managers, Independent Contributors and other trainers for your team. The following responsibilities can be expected:

  • Conduct needs analyses regarding talent, learning, and development

  • Proactively identify training needs and adapt to changes related to fast growth

  • Build a strategic plan for professional skill development -- such as feedback, difficult conversations, priority setting, and emotional intelligence

  • Find and partner with learning technology vendors

  • Scope new custom classes and programs

  • Manage the learning content design process

  • Host project status meetings and build project timelines

  • Facilitate classes and practice sessions for employees

  • Measure the efficacy of learning programs and communicate results to stakeholders

  • Maintain documentation and library of content

  • Manage resources and budgets for specific learning programs

  • Consult with technology teams on functional learning projects

  • Build relationships with cross functional / non-Recruiting teams within Airbnb to educate them about Recruiting and ensure training opportunities that connect Product and other teams to us

  • Ensure training team keeps content relevant, up to date, effective and efficient.

  • Leverage training surveys to analyze and provide recommendations for improvements.


  • 5+ years working in a project management, program management, or operations role

  • 5+ years working in recruiting, human resources, talent development, or learning and development

  • Strong stakeholder management and communication skills

  • Experience working with senior leadership

  • Proficiency in Google Suite and Keynote

  • Experience facilitating learning through classes or workshops

  • Excellent teaming skills

  • Desire and ability to travel to other Airbnb offices

  • Strong consulting and relationship-building skills

  • A deep personal belief and commitment to diversity and belonging at work

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Training Lead

Airbnb, Inc.