The Area of Consideration for this vacancy announcement is the local commuting area. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
This position is located at the Family and Morale, Welfare and Recreation Division.
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Serves as a training instructor responsible for the direct delivery of instruction or training services.
Delivers employee customer service training, conducts new employee orientation training, tracks, monitors, and evaluates mandatory and function-specifictraining.
In collaboration with Marketing, tracks, monitors, and evaluates customer feedback.
In collaboration with division chiefs and program managers, develops training and job aids to promote employees? business knowledge and situational awareness.
Obtains other types of training from outside sources when required and necessary, in accordance with procurement and contracting procedures.
Researches cost effective training avenues to support team building, self-paced job specific training, and supervisory and managerial professional development.
Assists management in developing opportunities or programs that enhance the professional growth of mid-level and line staff.
Maintains records of training scheduled and completed, attendance and student progress.
Independently develops, modifies and updates lesson plans and courses pertaining to the subject matter taught.
Determines appropriate instructional techniques such as conference, demonstration, lecture, or selfpaced learning programs, on-line instruction, and job aids.
Develops visual aids as necessary and/or uses existing material.
Conducts surveys to determine an organization?s training needs.
May perform other duties as assigned.
Occasional travel - Less than 5% for possible training
HelpRequirements Conditions of Employment
Direct Deposit and Social Security Card is required
Meet qualification/eligibility/background requirements for this position
A one year probationary period may be required
Satisfactorily complete an employment verification (E-Verify) check
Completed and signed DA Form 3433 is required prior to entrance on duty
1.Must have at least one year experience that demonstrated a comprehensive and practical knowledge of the subject area of the position associated with the training assignments.
2.Must possess an in depth knowledge of a wide range of training methods, techniques and tools in order to develop, present and maintain courses.
3.Must be able to communicate orally and in writing.
4.Basic working knowledge of Microsoft Office applications.
Preferred are those candidates who posses knowledge of Microsoft Access.
Highly Qualified Applicants: Will possess 3 - 5 years of work experience that demonstrated comprehensive and practical knowledge in providing training programs such as customer service training, new employee orientation. (Your resume MUST reflect this experience in order to qualify for the highly preferred criteria.)
Applicants meeting the Highly Qualified Criteria will be referred to the hiring manager first.
There is no education requirement for this position.
Department Of Defense