C3.ai is a leading enterprise AI software provider for accelerating digital transformation. The comprehensive and proven C3 AI Suite uses a model-driven abstraction layer to enable organizations to develop, deploy, and operate enterprise scale AI applications 40x to 100x faster than alternative approaches. www.c3.ai
C3.ai is hiring a Training Director. The Training Director is responsible for designing, implementing, and overseeing the training program. As a member of the developer experience team, you will lead and grow a team of trainers, curriculum developers, and training operations specialists. You will be responsible for managing and growing the training function at C3.ai. As such, you will become a solution expert and serve as a key link between engineers, product managers, and customers who develop on our platform. You will be expected to interface with customers and represent C3.ai while collecting requirements and developing training plans that can apply to the ecosystem of users, including internal and external stakeholders.
Successful candidates will demonstrate a history of success delivering customer focused training in highly technical fields. They will be knowledgeable of modern training techniques and practices. They will excel in high-pressure environments and translate market uncertainties to clear directions for their team. As a leader at C3.ai, the Director of Training will be broadly knowledgeable about software markets and deeply knowledgeable about technical training.
Prepare and conduct technical training programs
Assess training needs and certification requirements
Create instructor materials (course outlines, training aids, etc.)
Plan and direct classroom training, electronic learning, and other instruction
Act as the point of contact for customers and the C3.ai organization for questions, ideas, and roadmapping
Provide a clear vision and mission for the training team aligned with organizational goals
Recruit, guide and support team members, guiding them on standards, procedures, tools, etc. Help them succeed in delivering to a consistently high standard.
Bachelor's degree required, advanced degrees in training or technology preferred
A minimum of 10 years of experience in software and training, including leadership roles in training
Proven track record of building and managing successful training functions.
Familiarity with modern training techniques and design patterns
Outstanding communication skills and comfortable speaking to crowds
Excellent organizational and time-management abilities
Self-motivated, organized, and able to work independently and make independent judgments.
Experience in planning and project management
An understanding of and ability to partner with cross-functional teams including marketing, documentation, sales, legal, engineering, and product management
C3.ai provides a competitive compensation package:
C3.ai is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.