Training & Development Specialist

Introduction
The Maryland
Department of General Services (DGS) supports State and local government
agencies, as well as local non-profit organizations and the citizens of
Maryland, by providing facilities management, real estate and surplus property
services, as well as security and law enforcement for State buildings. DGS is
also responsible for a full spectrum of facilities engineering, design and
construction services, almost $1 billion in annual contract administration, and
overseeing the State procurement process. Here at DGS, we truly Do Great
Service… Consider joining our team!�

�

GRADE

14

LOCATION OF POSITION

301 W. Preston Street
Baltimore, MD� 21201

Main Purpose of Job

The Training and Development Specialist will work with the Training Manager in all aspects of developing and operating the Computerized Maintenance Management System (CMMS) training program for all State of Maryland agencies that use the software system to maintain their facilities. This includes teaching, curriculum design and development, assessment, and the writing of training publications such as user guides and tutorials.

POSITION DUTIES
Duties for this position
include but are not limited to:

• Teaching: Will be responsible for conducting live,
  'real-time' training sessions, both in-person and virtual (i.e., via
  the Google Meets app), group and one-on-one. Will also be responsible for
  developing and leading asynchronous online training using a Learning Management
  System (LMS).�

• Curriculum development:
  Will work with the Training Manager in determining client needs and developing
  modules and/or courses designed to equip clients with the necessary knowledge and
  skills to meet these needs.��

• Evaluation/Assessment:
  Will work with the Training Manager in designing and developing evaluation
  tools (e.g., quizzes and exams), both written and practical applications, to
  assess the level of the trainees' knowledge and skills, as well as the
  effectiveness of the training.��

• Writing: Will be
  responsible for composing training publications such as manuals, user guides
  and tutorials as supplements to the training sessions, which will include
  creating PowerPoint (or Google Slides) slide presentations to be used in
  conjunction with training sessions.��

• Administrative duties:
  Will be responsible for creating and maintaining attendance records,
  transcripts, grading quizzes and exams, recording results, and creating and
  issuing certificates of completion.

MINIMUM QUALIFICATIONS

Education:���Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of administrative staff or professional work.
Notes:
1.Candidates may substitute 30�credit hours from an accredited college or university for�one�year of the required experience.
2.Candidates may substitute the possession of a Bachelor's degree�from a college or university for the required experience.
3.Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included�regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required�experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given
to applicants who possess the following�preferred qualification(s).
Include clear and specific information on your application regarding all
qualifications.�
�

• Experience as a writer of educational
  and/or technical documents (e.g., manuals, user guides, tutorials, etc.).
  �

• Experience�as an adult
  educator and/or trainer.

• Experience developing
  pre-recorded "asynchronous" training modules using a Learning Management system
  (LMS).�
  �

• Experience with
  distance/virtual training.��
  �

• Experience operating and/or
  teaching computer software systems.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

It is important that you
provide complete and accurate information on your application. �Please
include all experience and education that is related to this position.
All information concerning your qualifications must be submitted by the closing
date;�information submitted after the closing date will not be considered.
Credit is given for relevant part-time, temporary or volunteer experience based
on the number of hours worked per week;�you must include the time spent on
such activities on your application.�
�
Note that for any position
requiring a college degree or college credit, you will be required to submit a
college transcript prior to being offered a position.� You may submit your
transcript as part of the application process.�
�
The examination for this
position will consist of a rating of your education, training and experience
related to the requirements of the position.��Successful candidates
will be placed on the employment eligibility list categorized as BEST QUALIFIED,
BETTER QUALIFIED, or QUALIFIED.� The eligibility list will be valid for
one year and may be extended.� The list will be used by the hiring
authority to select employees for interviews.� Eligible lists may be used
to fill future vacancies of the same classification.�
�
Please note, selected
candidates may be required to complete and successfully pass a State and
Federal fingerprint background check prior to being hired.�
�
You must be legally
authorized under the United States Immigration Reform and Control Act to be
hired in the position for which you apply.

BENEFITS

The State of Maryland offers a
generous benefits package that includes:

• Tuition reimbursement for
  those who qualify
• Flexible work schedules and
  telework opportunities for many positions
• Free mass transit in
  Baltimore & Annapolis
• Generous paid leave that
  increases with years of service
• Paid holidays
• Health coverage with low
  out-of-pocket costs
• Employee & employer
  contributory pension plan�
  �
  Click on the link below for
  more information.
  STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Contact�tammy.vehstedt@maryland.gov�or call 410-767-4986 with questions about this
recruitment.� The on-line application process is STRONGLY preferred. Apply
online at�www.dgs.maryland.gov�- click on Employment on the left side
of the screen. If you are unable to submit your application online, please send
your paper application to: Human Resources, Dept. of General Services, 301 W.
Preston St., Suite 1311, Baltimore, MD� 21201 by the closing date and
time. TTY�Users: call via Maryland Relay

As an equal opportunity employer, Maryland is
committed to recruiting, retaining and promoting employees who are reflective
of the State's diversity. People with disabilities and bilingual candidates are
encouraged to apply. We thank our Veterans for their service to our country.