Training Coordinator

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on health benefits offered visit www.shpnc.org.

NOTE: If you are a current NC State Government employee, you will be considered for a temporary assignment. However, Temporary Solutions cannot accommodate dual employment.

This temporary position is located in Raleigh, NC - Wake County.

TELEWORK AVAILABILITY: We trust our employees to be self-motivated and successful in hybrid/remote roles; NC Department of Health and Human Services offers work from home options and variable work schedule flexibility for this position.

The Division of Health Benefits requires temporary workers with an approved hybrid telework schedule to work onsite at their assigned duty station at least 4 working days per month. More information on this arrangement may be obtained at the time of the interview.

Hourly Rate: $18.00 to $21.00 (Hourly Rates are based on education, experience, equity, and budget)

Position Overview:

This temporary position is assigned to the Department of Health and Human Services (DHHS) - Division of Health Benefits (DHB). The purpose of this position is to provide administrative support to the Organizational Development (OD) Team. The Organizational Development (OD) team are professionals who are committed to training and development, improving efficiency, and productivity within Medicaid. They develop and facilitate monthly training and education programs for staff. These programs are delivered virtually and in-person.

Job Specific Responsibilities:

• Arrange meetings, workshops, and other activities including Medicaid Deep Dive preparation and team building events.

• Schedule training and coordination of internal and external partners/vendors, as needed

• Assist with the administration and uploading to the teams' SharePoint site and Learning Management System (LMS).

• Ensure meeting agendas, documents, and materials are accurately prepared and available for meetings and training events.

• Prepare standard emails for distribution of training materials and recordings to staff.

• Maintain the training and conference room calendars for the building conference space, including ensuring audio/visual equipment is functional.

• Work with OD team members to ensure coverage and support of learning events.

• Complete monthly feedback form to highlight events, participation, and feedback.

• Create monthly dashboard for Operations Status Meetings.

• Coordinate travel and expense reimbursements, as needed.

• Procure office supplies.

• Submit work orders for building and support as the building safety representative

• Support the OD team on special projects and other duties that may be assigned.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

• Demonstrated strong proficiency in Microsoft Office products (Word, Excel, PowerPoint, Teams and Outlook)

• Excellent verbal and written communication skills with strong attention to detail

• Ability to establish and maintain effective working relationships with employees, administrative officials, and the general public

• Excellent time management and organizational skills

• Ability to work independently, confidentially, and accurately

• Experience planning and scheduling meetings and appointments for high-level management and staff

• Ability to use correct grammar, vocabulary, spelling, and language to compose a variety of written materials

• Strong working knowledge of virtual and in-person meeting technology

Management Preferences:

• Knowledge of Medicaid and healthcare industry process and procedures

• Previous working experience within an educational, higher learning, or staff/professional development setting

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development (GED) diploma and two years of administrative experience; or an equivalent combination of education and experience.

The North Carolina Department of Health and Human Services (NCDHHS) works closely with beneficiaries, health care professionals, community leaders and advocacy groups; local, state and federal entities; and other community partners vested to improve the health and safety of all North Carolinians by providing essential human services. NCDHHS is one of the largest, most complex agencies in the state, with about 17,000 employees.

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid, NC Medicaid Managed Care and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $21 billion in state and federal funds per fiscal year, DHB ensures that more than 96,000 enrolled providers are reimbursed for delivering covered services to 2.9 million beneficiaries.

Realizing the strength of DHB lies in its employees, DHB remains dedicated in its efforts to create and maintain a diverse, equitable and inclusive workplace environment.

Pre-Employment criminal background checks are required for all positions with the Division of Health Benefits (DHB).

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.  For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact us at Medicaid.Recruitment@dhhs.nc.gov.