Numinus west jordan , UT 84084
Posted 2 weeks ago
Training Coordinator
As the Training Program Coordinator for our psychedelic training programs, you will play a crucial role in the planning, coordination, and execution of training initiatives related to psychedelic-assisted therapy. You will work closely with the Training Team to ensure the successful delivery of training programs while supporting both instructors and learners. This individual is exceptionally organized, can balance multiple priorities, and is a team player that embodies our mission, vision, purpose, and values in all interactions with staff and clients.
Responsibilities:
Program Coordination:
Assist in the development, planning, and scheduling of psychedelic training programs, workshops, and events.
Coordinate logistics for training sessions, including Zoom set-up, materials preparation, and participant registration according to program calendar
Provide administrative support to Training team including scheduling of meetings, preparing of agendas, recording and maintain meeting minutes, and development of reports.
Maintain data trackers and dashboards with relevant participant data
Provide support with Marketing activities, including engagement with online communities and social media groups to help promote Numinus Training programs.
Participant Support:
Serve as the primary point of contact for program participants, addressing inquiries and providing information about training programs.
Assist participants in the registration process, ensuring a smooth experience.
Monitor training team email and other communications
Provide basic technical support for learners
Process refunds and escalate disputes to management as appropriate
Maintain online learning library and resources
Support and troubleshoot challenges with internal and external trainees to ensure optimal learning experience
Training Materials Management:
Coordinate the production and distribution of training materials, including manuals, handouts, and multimedia resources.
Ensure that all materials are up-to-date and relevant to the training content.
Develop and maintain moderator notes in alignment with session agendas
Complete grading in LMS platform as required
Instructor Support:
Liaise with instructors to ensure they have the necessary resources and support for successful training delivery.
Schedule and coordinate training team meetings and debriefs
Provide moderation support to ensure optimal engagement and delivery of live sessions
Accreditation:
Program Improvements:
Collate learner feedback and provide summarized reports on the quality and effectiveness of training programs through participant survey and assessment data.
Collaborate with training team staff to implement improvements as needed.
Additional support duties as required
Key Competencies:
Ability to work in fast-paced environments and multi-task effectively
Excellent customer service and communication skills
Strong organizational and interpersonal skills
Exceptional attention to detail.
Ability to work collaboratively in a team environment.
Ability to understand and quickly adopt web-based technologies
An empathetic and inclusive approach to education.
Adaptability and flexibility in a dynamic work environment.
Ability to motivate and engage learners.
Ownership:
Training communication tools and accounts
Scheduling and registration
Moderation and material preparation
Accreditation applications
Influence:
Training program customer service experience
Learner conversion and sales
Instructor support and growth
Education and Qualifications:
Bachelor's Degree in a related discipline
2+ years' experience working in an educational environment or academic administration
Skilled in using various software applications and or practical knowledge of Microsoft Office Suite, Adobe Connect, Adobe Photoshop, Adobe Acrobat Professional
Experience using an LMS is considered an asset
Knowledge of basic medical terminology and therapeutic approaches is an asset
Training Coordinator
As the Training Program Coordinator for our psychedelic training programs, you will play a crucial role in the planning, coordination, and execution of training initiatives related to psychedelic-assisted therapy. You will work closely with the Training Team to ensure the successful delivery of training programs while supporting both instructors and learners. This individual is exceptionally organized, can balance multiple priorities, and is a team player that embodies our mission, vision, purpose, and values in all interactions with staff and clients.
Responsibilities:
Program Coordination:
Assist in the development, planning, and scheduling of psychedelic training programs, workshops, and events.
Coordinate logistics for training sessions, including Zoom set-up, materials preparation, and participant registration according to program calendar
Provide administrative support to Training team including scheduling of meetings, preparing of agendas, recording and maintain meeting minutes, and development of reports.
Maintain data trackers and dashboards with relevant participant data
Provide support with Marketing activities, including engagement with online communities and social media groups to help promote Numinus Training programs.
Participant Support:
Serve as the primary point of contact for program participants, addressing inquiries and providing information about training programs.
Assist participants in the registration process, ensuring a smooth experience.
Monitor training team email and other communications
Provide basic technical support for learners
Process refunds and escalate disputes to management as appropriate
Maintain online learning library and resources
Support and troubleshoot challenges with internal and external trainees to ensure optimal learning experience
Training Materials Management:
Coordinate the production and distribution of training materials, including manuals, handouts, and multimedia resources.
Ensure that all materials are up-to-date and relevant to the training content.
Develop and maintain moderator notes in alignment with session agendas
Complete grading in LMS platform as required
Instructor Support:
Liaise with instructors to ensure they have the necessary resources and support for successful training delivery.
Schedule and coordinate training team meetings and debriefs
Provide moderation support to ensure optimal engagement and delivery of live sessions
Accreditation:
Program Improvements:
Collate learner feedback and provide summarized reports on the quality and effectiveness of training programs through participant survey and assessment data.
Collaborate with training team staff to implement improvements as needed.
Additional support duties as required
Key Competencies:
Ability to work in fast-paced environments and multi-task effectively
Excellent customer service and communication skills
Strong organizational and interpersonal skills
Exceptional attention to detail.
Ability to work collaboratively in a team environment.
Ability to understand and quickly adopt web-based technologies
An empathetic and inclusive approach to education.
Adaptability and flexibility in a dynamic work environment.
Ability to motivate and engage learners.
Ownership:
Training communication tools and accounts
Scheduling and registration
Moderation and material preparation
Accreditation applications
Influence:
Training program customer service experience
Learner conversion and sales
Instructor support and growth
Education and Qualifications:
Bachelor's Degree in a related discipline
2+ years' experience working in an educational environment or academic administration
Skilled in using various software applications and or practical knowledge of Microsoft Office Suite, Adobe Connect, Adobe Photoshop, Adobe Acrobat Professional
Experience using an LMS is considered an asset
Knowledge of basic medical terminology and therapeutic approaches is an asset
Numinus