Training Coordinator

Casa Central Chicago , IL 60602

Posted 3 weeks ago

Essential Duties and Responsibilities:


  • Nurtures positive and collaborative working relationships with other Agency staff as well as outside providers.

  • Implements the Agency mission, philosophy, core values to direct daily work and decision-making adheres to agency policy.

  • Cultivates a professional and respectful work environment.

  • To be actively involved and knowledgeable of the Agency's Performance Quality Improvement process.

  • Approves time sheets and ensures compliance with Agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the Agency.

Essential Duties:

Include the following, other duties as assigned:

  • Works with HR Director to create and implement agency wide staff training/professional development program within budgetary parameters.

  • Conducts monthly Agency New Hire Orientation program, prepares all material for the orientation and notifies those employees who are required to attend.

  • Complete sign-in sheets and the trainer feedback form for each workshop. Allow enough time for evaluations to be completed and accept feedback given. Review feedback with Director on a monthly basis.

  • Coordinates and schedules Agency wide training programs as well as acts as a presenter for Human Resource topics that include Safety, Sexual Harassment, Cultural Diversity and overall Policies and Procedures.

  • Maintains training schedules and generates reports pertaining to staff training activities.

  • Prepares and distribute reports to Program Director regarding completion of trainings for their staff.

  • Obtains information on staff training opportunities and disseminates to staff.

  • Determines and analyzes training needs with programs Directors and Quality Manager; develops, coordinates, delivers, and facilitates training classes to meet departmental and staff needs.

  • Maintains and updates the Human Resources Information System training records and compiles reports as needed.

  • Prepares and runs statistical reports as it relates to the HR department

  • Reports on the required training needs, creates training and workshop proposals, and delivers applicable training programs as approved.

  • Preparation and facilitation of training courses both live and on-line and/or other interventions for employees to include the design of instructional materials for training designs and participant materials.

  • Defines training and workshop mission statements, target population, workshop goals and objectives.

  • Creates lesson plans, records lesson materials, and devises assessment strategies and solutions.

  • Research, write behavioral objectives, and write training materials with leader's guides.

  • Use a variety of learning/training concepts and principles in order to present to the adult learner.

  • Develop workshops that include current best research evidence regarding the topic area, and clearly distinguish between evidence and opinion during a workshop.

  • Prioritize and organize workflow and interact at the entry-level management level. An understanding of organizational etiquette and the ability to ask the right questions to understand true business needs is essential.

  • Be actively involved in the process of becoming culturally competent and develop the knowledge and skills to include relevant cultural concepts in their training workshops.

  • Maintains instructor certification requirements up-to-date for CPR, First Aide, CPI.

  • Serves as a member in Performance Quality Improvement committees. the Employer of Choice committee

  • Reviews the advertising bills for accuracy and submits appropriate paperwork to ensure payment of such bill.

  • Process any change on employee personnel records, such as address change, name change, direct deposits, and salary change.

  • Process review of personnel records to determine names, rates of pay, and occupations of newly hired workers and change in wage rates and occupations of employees on register or computer files for all companies.

  • Assist the Director of Human Resources with all other organizational effectiveness needs.

  • Will perform any other duties deemed necessary and appropriate by the Director of Human Resources.

General Requirements:

Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. This profession requires strong public speaking and presentation abilities to effectively teach a variety of training topics.


The position requires a Bachelor's degree with a major in Human Services or related field. One to two years of experience in Human Resources with direct exposure to training, development, organizational development and effectiveness preferred.

Language Skills:

Bilingual/Bicultural in English and Spanish.

Certificates, Licenses and Registrations:

PHR Certification a plus

Computer Literacy & Knowledge Skills Abilities:

Strong technical skills, including proficiency with Microsoft word, Excel, Outlook and Access; Agency's payroll system Ultipro software. Skill in the use of a personal computer and related software including database or spreadsheet, word processors and the operation of media equipment, such as projectors, Smart Boards. These items are used regularly to create and present visual aids, such as PowerPoint presentations, videos and other visual aids when facilitating training classes.

Mathematical Skills:

Must have an understanding of math as used to compute payroll, i.e., adding, subtracting, percentages, ratios, etc.

Operating Environment and Working Relationships:

Works collaboratively and routinely with management staff and Agency employees. Ability to develop and conduct training programs. Requires the ability to effectively communicate in a verbal and written format. Ability to get along with diverse persons, and personalities. Must be tactful, mature, and flexible. Good reasoning abilities and sound judgments.

Decision Making Authority:

Exercises discretion, independent judgment in executing tasks and while conducting trainings.

People Management:

Must have Managerial/Supervisory skills. Communicates effectively, skill in establishing and maintaining effective working relationships.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs.

Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Document And Training Coordinator

Cresco Labs

Posted 1 week ago

VIEW JOBS 5/7/2019 12:00:00 AM 2019-08-05T00:00 COMPANY OVERVIEW Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is among the largest cultivation, manufacturing and retail cannabis operators in the U.S. We provide a full suite of consistently dosed products catering to all consumers, from the novice to the connoisseur, from the medically treated to the recreational user. The company's core values emphasize educating consumers while seeking to eliminate social stigmas associated with marijuana. We have developed strong partnerships with dispensaries, law-makers, physicians, and local communities – putting Cresco in a unique position to establish a national operation in the complex and developing cannabis industry. MISSION STATEMENT Cresco aims to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Their operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, they will operate with the same level of professionalism and precision in each new market they move in to. JOB SUMMARY Cresco Labs is seeking a Document and Training Coordinator to join our corporate operations team at our Chicago headquarters. As our Document and Training Coordinator, you will be responsible for assisting in creation and maintenance of operating procedures and document management and training infrastructure. The ideal candidate must possess a strong attention to detail and experience working within a highly regulated industry. CORE JOB DUTIES: * Exciting project to build Quality Management System (QMS) and training infrastructure for a medical cannabis start-up company * Manage document request email inbox, triaging documents, assigning documents to change control managers, and document writers, and communicating due dates and priority. * Manage document repository, ensuring proper naming conventions, ease of locating documents, and version control * Prepare document change request packages for review, including summarizing changes, reason for changes, and rationale. Project manage document package routing and approval process and communicate status updates. * Maintain employee training matrices to ensure that all changes to job titles are reflected in training matrices in a timely manner. * Notify stakeholders of revisions to procedures that have been approved for training, assign training tasks to required trainees in Learning Management System (LMS), monitor completion of training assignments in Learning Management System (LMS) and notify stakeholders of effective dates upon completion of training. * Track on-time completion of due dates and communicate with trainees/managers, as needed * Inventory and catalog SOPs, work instructions, manufacturing formulas, user manuals, and other documentation in Document Management System (DMS). * Maintain periodic review timeframes in Document Management System (DMS), notify process owners of upcoming periodic review due dates, coordinate closure of periodic reviews and initiation of document change requests. * Maintain Document Management System (DMS) and Change Management System (CMS) content. * Prepare and report system metrics related to document change requests and training program, including providing training completion reports to regulatory agencies * Unique opportunity to interface with all functions within the company: cultivation, laboratory, kitchen, operations, manufacturing, safety, IT, retail dispensary operations. * Work cross functionally among projects and departments as needs arise. * As requested, assist with document writing, updating and/or creating new company policies, Standard Operating Procedures (SOPs), work instructions, training materials, manufacturing formulas/recipes, job aids, equipment manuals, IT system user manuals, etc. that will have a lasting impact on company's future success and growth. Document content consists of compliance requirements, best practices, and procedural instructions for a wide variety of production operations activities including: cultivation, manufacturing, laboratory techniques, culinary recipe formulations, packaging, inventory management, logistics, equipment usage, etc. * Use document templates to standardize policies, Standard Operating Procedures (SOPs), Work Instructions and other document formats. Assign document IDs and storage of controlled documents in Document Management System (DMS). REQUIRED EXPERIENCE, EDUCATION AND SKILLS: * Excellent written and verbal communication skills * Highly organized with a strong attention to detail * Works collaboratively with teams, driving for results * Quick learner – grasps essence quickly and uses information learned to apply elsewhere * Deals well with ambiguity and gray areas – must be a self-starter * Experience with writing SOPs, work instructions, training materials and working with a Learning Management System * Understands the large-scale ideas but can see the details when information doesn't make sense or is inconsistent * Work with individuals who are more senior, striking a balance of driving for results but understanding when competing priorities exist * Highly flexible and adaptable – working in a fast-paced start-up involves daily shifting priorities; able to go with the flow and adjust to changing needs quickly * Find ways to improve process and build efficiencies to ensure quicker document turnaround time or better on-time training completion * Moderate local travel required * Proficient in Microsoft Excel, Word, PowerPoint and Adobe * Prefer experience with SharePoint ADDITIONAL REQUIREMENTS: * Must be 21 years of age to apply * Must comply with all legal or company regulations for working in the industry. Cresco Labs Chicago IL

Training Coordinator

Casa Central