Essential Duties and Responsibilities:
Nurtures positive and collaborative working relationships with other Agency staff as well as outside providers.
Implements the Agency mission, philosophy, core values to direct daily work and decision-making adheres to agency policy.
Cultivates a professional and respectful work environment.
To be actively involved and knowledgeable of the Agency's Performance Quality Improvement process.
Approves time sheets and ensures compliance with Agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the Agency.
Include the following, other duties as assigned:
Works with HR Director to create and implement agency wide staff training/professional development program within budgetary parameters.
Conducts monthly Agency New Hire Orientation program, prepares all material for the orientation and notifies those employees who are required to attend.
Complete sign-in sheets and the trainer feedback form for each workshop. Allow enough time for evaluations to be completed and accept feedback given. Review feedback with Director on a monthly basis.
Coordinates and schedules Agency wide training programs as well as acts as a presenter for Human Resource topics that include Safety, Sexual Harassment, Cultural Diversity and overall Policies and Procedures.
Maintains training schedules and generates reports pertaining to staff training activities.
Prepares and distribute reports to Program Director regarding completion of trainings for their staff.
Obtains information on staff training opportunities and disseminates to staff.
Determines and analyzes training needs with programs Directors and Quality Manager; develops, coordinates, delivers, and facilitates training classes to meet departmental and staff needs.
Maintains and updates the Human Resources Information System training records and compiles reports as needed.
Prepares and runs statistical reports as it relates to the HR department
Reports on the required training needs, creates training and workshop proposals, and delivers applicable training programs as approved.
Preparation and facilitation of training courses both live and on-line and/or other interventions for employees to include the design of instructional materials for training designs and participant materials.
Defines training and workshop mission statements, target population, workshop goals and objectives.
Creates lesson plans, records lesson materials, and devises assessment strategies and solutions.
Research, write behavioral objectives, and write training materials with leader's guides.
Use a variety of learning/training concepts and principles in order to present to the adult learner.
Develop workshops that include current best research evidence regarding the topic area, and clearly distinguish between evidence and opinion during a workshop.
Prioritize and organize workflow and interact at the entry-level management level. An understanding of organizational etiquette and the ability to ask the right questions to understand true business needs is essential.
Be actively involved in the process of becoming culturally competent and develop the knowledge and skills to include relevant cultural concepts in their training workshops.
Maintains instructor certification requirements up-to-date for CPR, First Aide, CPI.
Serves as a member in Performance Quality Improvement committees. the Employer of Choice committee
Reviews the advertising bills for accuracy and submits appropriate paperwork to ensure payment of such bill.
Process any change on employee personnel records, such as address change, name change, direct deposits, and salary change.
Process review of personnel records to determine names, rates of pay, and occupations of newly hired workers and change in wage rates and occupations of employees on register or computer files for all companies.
Assist the Director of Human Resources with all other organizational effectiveness needs.
Will perform any other duties deemed necessary and appropriate by the Director of Human Resources.
Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills' testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. This profession requires strong public speaking and presentation abilities to effectively teach a variety of training topics.
The position requires a Bachelor's degree with a major in Human Services or related field. One to two years of experience in Human Resources with direct exposure to training, development, organizational development and effectiveness preferred.
Bilingual/Bicultural in English and Spanish.
Certificates, Licenses and Registrations:
PHR Certification a plus
Computer Literacy & Knowledge Skills Abilities:
Strong technical skills, including proficiency with Microsoft word, Excel, Outlook and Access; Agency's payroll system Ultipro software. Skill in the use of a personal computer and related software including database or spreadsheet, word processors and the operation of media equipment, such as projectors, Smart Boards. These items are used regularly to create and present visual aids, such as PowerPoint presentations, videos and other visual aids when facilitating training classes.
Must have an understanding of math as used to compute payroll, i.e., adding, subtracting, percentages, ratios, etc.
Operating Environment and Working Relationships:
Works collaboratively and routinely with management staff and Agency employees. Ability to develop and conduct training programs. Requires the ability to effectively communicate in a verbal and written format. Ability to get along with diverse persons, and personalities. Must be tactful, mature, and flexible. Good reasoning abilities and sound judgments.
Decision Making Authority:
Exercises discretion, independent judgment in executing tasks and while conducting trainings.
Must have Managerial/Supervisory skills. Communicates effectively, skill in establishing and maintaining effective working relationships.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.