Training And Quality Assurance Specialist

About Us:

Boone County Family Resources is a rapidly growing community-based agency committed to supporting Boone County residents with developmental disabilities and their families to THRIVE in our community, CONNECT with others, and ACHIEVE their personal goals.

Position Information:

Boone County Family Resources is seeking a qualified candidate for the position of a Full-Time Training and Quality Assurance Specialist to work in a friendly and vibrant work environment. We are looking for a reliable and organized individual who is detail-oriented to join our busy office. If you have exceptional organizational and communication skills and a drive to work in a fast-paced environment then you may be the perfect fit. You must be capable of prioritizing tasks and working with a high level of efficiency. You should be able to communicate professionally and have strong customer service skills.

The Training and Quality Assurance Specialist will be responsible for:

• Maintain accurate and up-to-date training records for both internal and external trainings

• Develop and create training content that meets the expressed needs of employees and supervisors

• Answers frequently asked questions relative to training requirements and status

• Maintains the integrity and confidentiality of files and records.

• Performs periodic audits of files and records to ensure that all required documents are collected and filed appropriately.

• Provides support to the Training and Quality Assurance department

• Assist with agency health and safety assurances including emergency planning, inspections, drills, and review of current best practice standards

Minimum Qualifications:

• Have a bachelor's degree from an accredited college or university or one year of experience working with training development

• Have a valid driver's license

• Be proficient with Microsoft Office Suite or related software

• Strong analytical and problem-solving skills

• Ability to function well in a high-paced and at times stressful environment

• Excellent verbal and written communication skills

Not sure if you qualify? Apply and let's review!

Schedule:

The Training and Quality Assurance Specialist will work a 40-hour work week Monday through Friday, with occasional time on weekends or evenings to complete specific pre-arranged tasks. Once the introductory period is successfully completed, the Training and Quality Assurance Specialist may have the opportunity to work a base schedule with some remote hours.

Benefits:

• Health & Wellness:

• Medical, Dental, and Vision for employees and dependents

• Health Savings Account and Flexible Spending Account

• Employee Assistance Programs

• Financial Well-being:

• Competitive Compensation

• Up to 5% increase after successful completion of the introductory period

• Life Insurance

• Pension Plan

• Deferred Compensation 457(b) plans,

• College savings through MOST Missouri's 529 Education Plan

• Paid Time Off:

• Date of Hire to 4 years = 2 weeks vacation

• 5-9 years = 3 weeks vacation

• 10-14 years = 4 weeks vacation

• 15-19 = 4.5 weeks of vacation

• 20 or more years = 5 weeks of vacation

• Sick time accrued per pay period with no annual cap

• Annual Personal/Wellness Days

• 11 annual paid Holidays

• Other

• Employment with Boone County Family Resources qualifies for some student loan forgiveness programs

Boone County Family Resources is an Equal Opportunity Employer committed to cultivating an inclusive working environment for all employees.

Job Type: Full-Time

Salary: Starting at $18.05/hour. Eligible for merit-based raises at 6 months, 1 year, and annually thereafter.

DEI Mission Statement

To request ADA accommodations, please call the Human Resources Manager or Director of Compliance at 573-874-1995.