Trainer/Technical Writer

Axiomsl New York , NY 10001

Posted 8 months ago

Our Company:

Axiom Software Laboratories combines deep industry expertise with an intelligent data management platform to deliver regulatory, liquidity, capital & credit, operations and trade & transaction reporting. Our global footprint spans 70 regulators across 50 jurisdictions, surveilling more than 4,000 regulatory filings. We currently serve national, regional and global financial institutions with more than $39 trillion in total assets.

Founded in 1991, AxiomSL is headquartered in New York City with regional offices worldwide. We are the industry leader in providing enterprise- wide data and risk management solutions for our clients all around the world. We are continuously seeking great talent to help us continue to surface new ideas, deliver excellence in innovation and provide our clients with one of the most comprehensive data and risk management solutions on the market.

AxiomSL is looking for a Technical Writer/Trainer to work in their
NYC office.Summary:

The candidate will work primarily with AxiomSL Global Training team to develop and deliver ControllerView training to AxiomSL employees, clients, and partners. In addition, the candidate will be assisting in the development of online courses, ControllerView documentation and use cases, exercises used in training.

The training team operates in a dynamic and fast paced environment. The position offers access to the latest system development, potential for career advancement and learning new skills by engaging in a diverse set of activities and duties.

Essential Duties and Responsibilities include the following, but are not limited to:

  • Deliver training content to various audiences
  • Develop product related documentation and training content
  • Editing training content and product documentation
  • Work with various departments such as Professional Services, SMEs, Developers, etc., regarding product features and improvements
  • Must continuously develop strong knowledge of the system and its business application
  • Drive to learn, explore and create is a must
  • Ability to travel 25% to 50%

Requirements

  • Ability to learn and master the ControllerView Platform
  • 2 - 5 years of hands-on experience in producing training content (including online modules), documentation, procedural guides, etc., for various audiences (business users, support, developers, system administrators, QA, etc.)
  • Advanced organizational and research skills
  • Agile thinking and work habits
  • Ability to work independently and with team members
  • Excellent written and verbal English communication skills are a must
  • High level knowledge of relational databases, SQL and QA is required
  • High aptitude to learn quickly
  • Good interpersonal and communication skills
  • Financial knowledge is a plus
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Trainer/Technical Writer

Axiomsl