Trainer

Formed in 1934, Telhio Credit Union began as a credit union for Columbus Telephone Company (now AT&T) employees. Over 85 years later, Telhio now serves over 70,000 member-owners throughout central and southwest Ohio though our 13 full-service branch offices, online and with our mobile app. As the 6th largest credit union in Ohio, and the #1 ranked SBA Lender among Ohio credit unions, Telhio is a strong financial institution that continues to serve its members and community through extraordinary service and innovative financial solutions. After generations of service and growth, we never lose focus of our original three core values - Caring, Commitment, and Integrity.

Position Summary:

The Trainer position is the core of our Corporate Learning and Development Department. They are the delivery engine of all that is Telhio knowledge. They will also assist in the creation and editing of all Telhio Learning and Development curriculum. They will assist the Learning and Development Manager in all things Learning and Development, up to and including: upkeep and use of our learning management system, BVS, creation and management of development plans, training Evaluations of new hires, delivery of curriculum to new hires, delivery of curriculum for continued education classes, delivery of leadership development curriculum, training metric development, survey execution, measurement of learning transfer and outcomes.

What you will do:

• Delivery of Corporate Learning and Development materials to new employees and current staff: Organization of material needed for class, communicate with Manager/Supervisor on progress of new hire, Complete training checklists, and Survey and Metric Administration.

• Assist Learning and Development Manager in the creation and maintenance of Corporate Learning and Development curriculum: Identify categories for curriculum, utilize job descriptions to assist in the creation, and work with Managers and Supervisors to develop pertinent materials.

• Assist with the upkeep of corporate policies and procedures: Work with Sr. Management, Learning and Development Manager, mangers and supervisors to keep all policies and procedures current and Communicate with the same, when necessary.

• Assist with the upkeep and use of BVS: Update passwords and tests when needed, load new employees into the system and run reports when requested by management.

• Assist Product and Delivery Manager in the creation of development and succession plans for current

employees: Schedule 45/120 day training reviews with new hires and management to gage need and interest, meet with trainees to assess where they are in the process and any needs that may exist and work with Management/Supervisors to gage need for classes.

• Performs other duties as assigned.

• Complies with all policies and standards.

What you will need:

• High School Diploma or equivalent Required

• Bachelor's Degree Preferred

• 1 - 3 years Retail Banking experience preferred

• 1 - 3 years Facilitation experience preferred

• 1 - 3 years Instructional design experience preferred

• 1 - 3 years Experience advising on the learning content experience, with analysis to determine learning and performance objectives and scalable instructional strategies and solutions. Preferred

• 1 - 3 years Experience Coaching/Mentoring preferred

• 1 - 3 years Experience in teaching adult learners preferred

• 1 - 3 years Experience providing leadership and technical expertise for company-wide training and development programs and/or working in human resources. preferred

• Knowledge, Skills and Abilities: Analytical and quantitative skills, Active Listening and Effective communication skills (oral and written).

• Licenses/Certifications

• Association for Talent Development, Associate Talent Development Professional (ATDP) preferred

• Certified Professional in Learning and Performance (CPLP) credential preferred

• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred

• Must have a valid driver's license

• Must be able to pass a background check including: Credit, Drug Screen, Criminal and bondability

What you will earn:

• Competitive pay

• Benefits: several medical plan options, dental, free vision, free life and free disability insurance

• Additional financial incentive programs for employees enrolled in our insurance

• 6% matching and immediately vested 401(k) plan

• Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance

• Opportunity for personal career growth, continued education and mentorship programs

• Volunteer opportunities impacting the local community

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.

This is a Non-Collective Bargaining Unit.

Telhio is an Equal Opportunity Employer.