Trainer

Modivcare Greenville , SC 29617

Posted 2 months ago

Trainer22-6075

Modivcare is looking for a Trainer to help new team members in their onboarding experience. You will provide existing employees with ongoing coaching and support for meeting performance metrics through side-by-side observations and work review. You will report to the Training leadership team.

You will...

  • Help update training manuals, handouts and aids

  • Help facilitate new hire and ongoing training

  • Sit with our employees to provide feedback obtained from side-by-sides monitoring and other work output observations

  • Provide informal coaching to employees on the floor and as requested by management

  • Report any relevant trends regarding necessary or recommended adjustments to curriculum based on interactions and observed deficiencies

  • Travels to provide support as an expert during implementations and to support operations programs

  • Help up new hires in the LMS system

  • May takes calls for part of their weekly shift to maintain an accurate understanding of position requirements

We are excited to speak to someone with the following...

  • High School Graduate or General Education Degree (GED)
  • 3+ years of work experience
  • 2+ years of training experience
  • 1+ years experience in a lead role

We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package including the following:

  • 3 Medical Plans with Prescription Drug Benefits

  • 2 Dental Plans

  • Vision Benefits

  • Employer Paid Basic Life Insurance and AD&D

  • Voluntary Life Insurance (Employee/Spouse/Child)

  • Health Care and Dependent Care Flexible Spending Accounts

  • Pre-Tax and Post --Tax Commuter and Parking Benefits

  • 401(k) Retirement Savings Plan with Company Match

  • Paid Time Off

  • Paid Parental Leave

  • Short-Term and Long-Term Disability

  • Legal Services

  • Critical Illness, Accident, Hospital Indemnity and Cancer Insurance

  • Tuition Reimbursement

  • Relocation Services

  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare. Because we care...always.

Modivcare Inc. ("Modivcare") (Nasdaq: MODV) is a healthcare services company that provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal and home care, and nutritional meal delivery. Modivcare also holds a minority equity interest in CCHN Group Holdings, Inc. and its subsidiaries ("Matrix Medical Network"), which partners with leading health plans and providers nationally, delivering a broad array of assessment and care management services to individuals that improve health outcomes and health plan financial performance.

Salary: Starting at $16.10/hour

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.

Full-time


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Trainer Claims

Ltcg

Posted 5 days ago

VIEW JOBS 9/22/2022 12:00:00 AM 2022-12-21T00:00 <p>illumifin, a leading third-party insurance administration and technology provider. On April 6th, 2022 illumifin announced the completion of the acquisition of LTCG to create one of the largest insurance service providers in the North American long-term care, life, health, and annuity markets</p><p>illumifin provides third party administration and technology services to individual and group insurers. The company blends insurance industry knowledge, technology leadership and operational execution to prepare insurers for the digital future.</p><p>illumifin is a diverse, passionate and empowered team of insurance specialists committed to the growth and success of its customers. With illumifin, there's a brighter future</p><p>Individual will need to lead by example and must have extensive training experience with a passion for developing others in a fast-paced environment. The Trainer must have experience in delivering training in an instructor-led environment. The position requires knowledge in the design of instruction for both on-site and virtual learning classes. The chosen candidate will have proven ability to work within a team, work independently, and possess excellent communication skills both oral and written. The Trainer must also ensure that all employees have a thorough understanding of the program they are supporting to effectively carry out their responsibilities and achieve our client's goals. The Trainer should be considered a resource for the entire staff, as well as managers and team leaders. The trainer should conduct ongoing training for all skill levels, including new hire, refresher, and remedial training sessions. Prefer someone experience in processing commercial medical claims, but not mandatory.</p><p>Essential Functions/Core Responsibilities</p><ul><li><p>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations</p></li><li><p>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment</p></li><li><p>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities</p></li><li><p>Accountable for achieving individual training performance metrics</p></li><li><p>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)</p></li><li><p>Maintain relevant product knowledge for each account by processing claims, attending client and cross functional meetings (as needed), and side by side observations</p></li><li><p>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients</p></li><li><p>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aids</p></li><li><p>Measure the effectiveness of training programs using various feedback methods - focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation</p></li><li><p>Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis</p></li></ul><p>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures</p><ul><li><p>Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred</p></li><li><p>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)</p></li><li><p>Strong communication skills, both written and verbal</p></li><li><p>Proficient in Microsoft Office</p></li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable</p></li><li><p>Self-starter, sense of urgency, and works well under pressure</p></li><li><p>Strong attention to detail</p></li><li><p>Sense of professionalism and ability to develop good relationships</p></li></ul><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills</p><p>Analyzes possible solutions using standard procedures and principles</p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems</p><p>Receives a moderate level of guidance and direction</p><br> Ltcg Greenville SC

Trainer

Modivcare