Trainer

GENERAL SUMMARY

Ensures new and current staff are properly trained based on position/unit requirements to provide safe and efficient care to consumers.

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

Core Trainer - primary duties include coordinating and providing training for new hire orientation as well as initial and ongoing SAMA and CPR/First Aid training, as well as recording completion of required training in the learning management system.

Clinical Trainer - primary duties include coordinating and providing clinical training for mental health clinical staff, as well as recording completion of required training in the learning management system.

• Trains new and existing employees on competency-based training job duties to ensure compliance with all regulations, laws and statues and program contract requirements.
• Provides feedback and advice to improve skills, knowledge and abilities related to performance and contract requirements.
• Trains, mentors, inspires workforce members in a variety of different subjects to ensure all training requirements are met or exceeded.
• Evaluates existing training modules and curriculum and develop process improvements to enhance effectiveness as updates in the laws, statues or regulation occur.
• Perform training gap analysis and develop methods, strategies, or techniques to retrain workforce members with performance deficiencies on specific program or contract requirements.
• Provides recommendations and assists with development to improve current training practices and assists in implementing changes.
• Performs other related duties as required.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

• Bachelor's Degree in Human Resources, Business Administration, Behavioral Health, or in Training and Development or a related field (for Core Trainer) from an accredited university or,
• Bachelor's Degree in a behavioral health field (required for Clinical Trainer).
• Experience delivering training programs.

Licenses or Certifications

• Ability to obtain and maintain an instructor certification in SAMA and CPR/First Aid (required for Core Trainer).
• QMHP-CS credential (required for Clinical Trainer).

Other Requirements

• Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
• NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
• NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

PREFERRED QUALIFICATIONS

• Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed.

SUPERVISION

• Work requires the occasional direction of assistants, seasonal employees, interns, or temporary employees

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Adult learning methods, techniques, and platforms.
• Ability to learn, retain and understand TAC code and center program contracts.
• Job duties for different job positions across the center to modify and adapt feedback based on unit.

Ability to:

• Learn, monitor, and comply with procedures, regulations, and standards.
• Applicable software applications as well as modern office procedures, methods, and PC software.

Skill in:

• Customer service.
• Organization and time management.
• Performing a variety of duties, often changing from one task to another of a different nature.
• Performing business analytics related to Training, Development and Career enhancement.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

Monday- Friday 8:30am- 5:30pm 6800 Park Ten- West

Code : 6083-2

MAXIMUM SALARY: $49,323.21