Trainer And Documentation Specialist With Experience In Drupal 8// (638797)

Key Business Solutions, Inc. atlanta , ga 30301

Posted 1 month ago

Trainer and Documentation Specialist with experience in Drupal 8// (638797)Atlanta, GA8 MonthsWeb Cam Interview Only50.17/HR ON W2Short Description:As a trainer and documentation specialist for DSGa, you will be working with the DSGa team to train and support state agencies to ensure Georgias websites follow best content practices offered by the states enterprise digital platform.Complete Description:Local CandidatesProvide candidates answers to questions 6 through 10 on the Skills Tab.Digital Services Georgia (DSGa), an office within the Georgia Technology Authority, is hiring for the position of Trainer and Documentation Specialist. The DSGa team creates and manages content for the state flagship website georgia.gov and supports a custom Drupal based Content Management System (CMS) platform supporting more than 60 state agency websites. In addition, the team is responsible for onboarding new agencies, and partnering with agency customers to determine how the platform can best serve their content needs.Position Summary:As a trainer and documentation specialist for DSGa, you will be working with the DSGa team to train and support state agencies to ensure Georgias websites follow best content practices offered by the states enterprise digital platform. The DSGa team supports state agencies in three key areas:Delivering technology solutionsConsulting on best practicesBuilding capacityThe best candidate will have experience in Drupal, a passion for delivering training (on-site and online), and experience writing and managing training documentation. This position is a resident training expert who will deliver technical training based on web best practices and conduct hands-on workshops.Responsibilities Include:Deliver training courses for new and existing content managers on Drupal CMS and Siteimprove.Learn the ins and outs of creating and managing content on the Drupal platform.Understand and learn existing content developed for workshops and trainings to be capable of leading those trainings.Develop new training content to address any gaps identified in training opportunities.Manage all online training documentation ensuring it stays updated and relevant, providing the most accurate information to users.Strategically plan training courses and schedule courses throughout the year to ensure trainings are offered on a consistent basis.Ensure the DSGa site is updated with upcoming training opportunities and registration is available.Show understanding and empathy while assisting the Support Lead to help technical or content-related questions from content managers.Provide feedback on training opportunities and offer suggestions on ways DSGa can better serve agency content managers to improve soft skills and technical skills.Help agencies understand changes between Drupal 7 and Drupal 8 by providing additional one-on-one training or group trainings, as needed.Be comfortable leading and speaking in front of small to medium-size groups.Required Skills / Experience:The ideal candidate must be self-motivated with a proven track record in customer requirements gathering and documentation. Candidate must be organized and analytical, adept at working in a team environment, able to implement a project schedule, and be able to handle multiple priorities in a fast moving environment.3+ years of experience in training and documentation management.Knowledge of web-based content management systems, with a background in Drupal 8 preferred.Knowledge of site performance tools -- such as Siteimprove -- to monitor quality assurance, accessibility, and analytics.Knowledge of industry best practices for the web.Ability to assess and evaluate learning outcomes.Proven experience participating in large projects with cross functional content, design, and development teams.Strong presentation skills.Strong self-motivation skills.Strong team player with significant collaborative work experience.Excellent communication, interpersonal, and analytical skills including the ability to present content concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.A portfolio demonstrating your ability to research, write, and gauge the impact of your contribution.Preferred Qualifications:Familiarity with JIRA or similar product management tools.Familiarity with leading online training delivery platforms.Certification from accreditation body, such as the American Society for Training & DevelopmentSkillRequired / DesiredAmountof ExperiencePrior experience conducting training for various levels of usersRequired3YearsPrior experience maintaining document management for web platformsRequired2YearsPrior experience developing and designing training course materialsRequired2YearsPrior experience with Drupal 8Highly desired6MonthsProven experience participating in large projects with cross functional content, design, and development teams.Required2YearsExperience with Agile (Scrum) methodology terms and processesRequired1YearsPast professional experience with users in one-on-one training sessionsRequired3YearsPrior experience working with various training delivery platforms.Required1YearsPrior hands on experience with JiraHighly desired1YearsPrior experience with site performance tools such as SiteimproveHighly desired6MonthsDue to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?
Kiran Kumar
kiran@keybusinessglobal.com
Key Business Solutions, Inc.
|| Office: 916 646 2080 Ext 224 || Fax: 916 646 2081 || Email:kiran@keybusinessglobal.com|| Website:www.key-soft.com||
Gtalk: kiranjabukeysoft@gmail.comNote:This email is not intended to be a solicitation. Please accept our apologies and reply in the subject heading with REMOVE to be removed from our Mailing list.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Resware Trainer Remote

Radian Group Inc.

Posted 2 months ago

VIEW JOBS 10/13/2020 12:00:00 AM 2021-01-11T00:00 As the ResWare Training Administrator you will support the Title/Escrow operations department by creating, maintaining and facilitating training classes and supporting documentation for the ResWare application. You will dig into details and work with management, title and escrow professionals, and software company professionals to gather, create, and administer workflow training programs for users of the application. We are seeking someone with at least 4-5 years' experience in training Escrow/Title Services/Operations with a strong aptitude for technology. We are open to remote individuals as well. What you will do: * You will lead the design and implementation of employee and vendor ResWare training courses and issue training assessments of trainees to be reported back to business leaders. * You will conduct business analysis to diagnose and resolve training issues vs system configuration issues * You will work with project teams, management and SME's to identify, validate (gather agreement and approvals) and incorporate accurate training documentation to clearly illustrate the system impact, procedural changes and best practices. Record current state productivity measurements to create benchmarks for training effectiveness. * You will assist with small ResWare focused enhancement projects and initiative. * You will gather, document and manage an online resource of sample training files to be used with implementation and training. Organize all training material to allow for simple management and versioning. * You will assist in communication with Adeptive, consultants and vendor partners for ResWare Who we are looking for: * You have 3+ years of technical training / instructional design / training experience. * You have 5+ Years of experience with (and training on) various mortgage operating systems. * You possess, at minimum, an associates/technical degree with a concentration in English, Business or Education (or related discipline). A Bachelor's degree and/or a Teacher's Certificate are preferred. * You have strong experience with Microsoft tools such as Visio and PowerPoint as well as remote learning tools like Zoom. * If you have prior ResWare application experience then that would be a plus. * You should have an understanding and basic knowledge of the financial / banking industry. * You should have knowledge of project management principles and training best practices. * You have the ability to absorb and retain information quickly, specifically complex technical information, and effectively communicate this with professional presentations to large and small audiences. * You have excellent writing proficiency with the knowledge to create and maintain training guides. * You have strong understanding of training needs when developing materials for both classroom (ILT) and via web-based (OLT) delivery. What we offer: * Our Company Making an Impact. We've been recognized by multiple organizations like, being included on Bloomberg's Gender-Equality Index, being honored as a Tech 100 by HousingWire, pledging to PwC's CEO Action for Diversity & Inclusion commitment & receiving the Spirit Award from the MBA's Open Door's Foundation. * Rest and Relaxation. Generous time off starting day one, 9 paid holidays + 1 floating holiday in support of our I&D culture. * Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, and vision. * Prepare for your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) * Paid Parental Leave. An opportunity for all new parents to embrace this exciting change. * Employee Assistance and Discount Programs. From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities, to scoring discounts with thousands of retailers. * Pet Insurance. To help protect our furry family members. About Us: Radian is helping to ensure the American dream of homeownership in even bigger and better ways with industry-leading mortgage insurance and a comprehensive suite of mortgage, risk, real estate, and title services. We are powered by technology, informed by data and driven to deliver new levels of service and innovation to our customers across the residential mortgage and real estate spectrum. Learn more about Radian at Radian.com. Location: * Pittsburgh area ( 1000 GSK Drive, Coraopolis, Pennsylvania 15108) At this time, Radian is unable to sponsor applicants who require work visas. EEO Statement Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability and need assistance in the application process please send an e-mail message to careers@radian.com. Radian Group Inc. Atlanta GA

Trainer And Documentation Specialist With Experience In Drupal 8// (638797)

Key Business Solutions, Inc.