Train Dispatcher - Atlanta, GA

Norfolk Southern Atlanta , GA 30301

Posted 2 weeks ago

Company Overview

Norfolk Southern is one of the nation's premier transportation companies specializing in freight railroading. We operate approximately 21,000 route miles in 22 states and the District of Columbia, serve every major container port in the eastern United States, and provide efficient connections to other rail carriers. Norfolk Southern has the most extensive intermodal network in the East and is a major transporter of coal and industrial products.

We are a team of more than 28,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation". As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

Requisition 10933

Job Description

A Day in the Life of a Train Dispatcher

Through the required use of innovative technology and data entry, Train Dispatchers control the safe and efficient movement of traffic across our 19,500 mile rail network.

During any shift, qualified dispatchers are responsible for the safe coordination of all rail movements, protection of train crews and support departments working on our rail network.

Due to the safety-sensitive nature of this position, strict rules compliance is a requirement.

Attention to detail, effective communication, accurate data entry, and prioritization are job requirements to provide the safe and efficient management of rail traffic while meeting the expectations and demands of our customers.

If you are interested in playing a critical role in this fast-paced 24/7 environment, train dispatching is right for you

What Makes a Successful Train Dispatcher?

  • Rules Compliance

  • Attention to detail

  • Effective Communication

  • Ability to work all three shifts

  • Analytical and critical thinking skills

  • Strong computer and software skills

Work Environment

  • 24/7 Operation

  • Professional Office Environment

  • On-Call with ability to report within 90 minutes

  • Weekend Work

  • Shift Work

Projected Career Path

Dispatcher Assistant Manager Train Operations Manager of Train Operations


All newly hired dispatchers will be trained in the Atlanta area, possibly at multiple facilities and satellite offices across the network. Training will consist of instructor led classes, on the job training, with required testing at various stages.

After successful completion of the training program, dispatchers will be assigned to the Network Operations Center or temporary assignments in satellite offices where numerous qualified trainers will provide hands on training and instruction until requirements are met and proficiency approved by Norfolk Southern management.

Trainees who fail to satisfactorily complete the Training Program or their on-the-job training within a specified time limit will be dismissed.

Union Membership

Mandatory with associated membership dues into ATDA, (American Train Dispatchers Association).


During training, internal candidates will be paid at their previous crafts basic daily rate.

Upon successful completion of the training program and establishing seniority, candidates will enter into the 5 year progression rate as it relates to years of service and each year resulting in a 5% increase.

Work Conditions

Norfolk Southern is an equal opportunity employer including veterans and disabled.

Nearest Major Market: Atlanta

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Train Dispatcher - Atlanta, GA

Norfolk Southern