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Trailing Document Specialist

Expired Job

Southwest Stage Funding Llc, Cascade Financial Services Gilbert , AZ 85233

Posted 4 months ago

What you'll do at Cascade:

Serve the American Dream Through Affordable Home Ownership.

How you'll do it:

Your primary responsibility as the Trailing Document Specialist is to perform a final review of the Trailing Documents (Final Title Policy, Recorded Deed of Trust, and Recorded Modification Agreement) to ensure the documents accuracy. This final review includes but is not limited to ensuring properly executed signatures, terms of the loan, and accurate information on the documentation of the collateral package.

  • Reviewing closed loan documents for accuracy. Ensure all trailing documents are recorded and Final Title Policy includes all the required endorsement. Coordinate procurement of missing document and data corrections with the Closer, Processor, Underwriter or Title Company.

  • Follow-up with Title Companies to obtain all documents, correction (if needed) in a timely manner.

  • Documenting receipt of Trailing Documents (Final Title Policy, all endorsements, Recorded Deed of Trust and Modification Agreement).

  • Reviewing CDs with recorded documents to make sure recording fees/ endorsement fees were charged accurately.

  • Imaging collateral packages.

  • Monitoring Electronic Mailbox.

  • Shipping collateral pack to document custodian.

  • Documenting shipping information in system.

  • Clearing exception report conditions.

  • Coordinating with our document custodian delivery of collateral package.

  • Assisting with other duties as necessary.

What you'll need to join Cascade:

  • Ability to effectively solve problems with sound judgment as well as critical/analytical decision-making skills.

  • Ability to work within multiple systems/screens simultaneously.

  • Ability to prioritize and be adaptable to changing work environment.

  • Multi-tasked, detailed, and organized orientation.

  • Professional and articulate verbal and written communication skills.

  • Sound customer service skills.

  • Proficiency with Microsoft Word, Excel, and Outlook.

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Affordable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: Be Unique, Be Innovative & Be Ambitious. Together, we will continue to lead the way and make a difference. We believe in work/life balance and a positive/family-like work environment.

Join our team and assist us to Serve the American Dream Through Affordable Home Ownership.


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VIEW JOBS 10/31/2018 12:00:00 AM 2019-01-29T00:00 What you'll do at Cascade: Serve the American Dream Through Affordable Home Ownership. How you'll do it: As the Document Custody Specialist, you are responsible for servicing mortgage lending customers via verbal and written communication through duties including, but not limited to, answering questions, handling complaints, documenting conversations, sending required letters and maintaining loan files. * Communicating with other departments about loan payments and/or borrower files. * Maintaining borrower relationships in a friendly professional manner. * Documenting customer complaints and all communications between borrower and Cascade to ensure resolution and a complete loan file. * Generating payoffs, verification of mortgage and other requested documents. * Accepting loan payments by phone from current borrowers. * Researching information relating to specific job duties. * Assisting with other duties as necessary. What you'll need to join Cascade: * Microsoft Word and Excel experience a must. * Experience with Fiserv's LoanServ mortgage servicing software strongly preferred. * Prior mortgage experience required. * Strong working knowledge of mortgage, document custody, and manufactured housing industry required. * Spanish speaking a plus. * Comprehensive knowledge of various regulations governing mortgage servicing processes, not limited to TILA, RESPA, NACHA, FCRA, etc. * Ability to communicate clearly and effectively with clients and employees to create a positive and cooperative work environment. * Excellent listening, organizational, interpersonal and time management skills. * Ability to work as a team member. About Cascade & Our Culture: Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Affordable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry. The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: Be Unique, Be Innovative & Be Ambitious. Together, we will continue to lead the way and make a difference. We believe in work/life balance and a positive/family-like work environment. Join our team and assist us to Serve the American Dream Through Affordable Home Ownership. Southwest Stage Funding Llc, Cascade Financial Services Gilbert AZ

Trailing Document Specialist

Expired Job

Southwest Stage Funding Llc, Cascade Financial Services